Staff Product Manager

We’re looking for a high-impact Staff Product Manager to lead the development of scalable, revenue-generating products across our core customer verticals. This role sits at the intersection of customer insight, go-to-market, and platform development — translating complex, bespoke customer needs into repeatable, self-serve solutions that drive growth.

You’ll play a critical role in shaping product strategy, building the infrastructure and standards that allow the business to scale efficiently, and identifying opportunities to productize patterns across customers. This is a high-trust, ownership-driven role where you’ll work closely with engineering, forward deployed teams, sales, and customers to turn ambiguity into clear, actionable product direction.

What you’ll do:

• Own and drive the product roadmap across key business units
• Lead product initiatives end-to-end, from ideation through launch
• Synthesize insights from customers and internal teams to inform product direction
• Translate complex workflows into modular, scalable product solutions
• Define pricing, packaging, and commercial models in partnership with GTM teams
• Partner closely with engineering to make thoughtful system and infrastructure tradeoffs
• Identify opportunities to productize bespoke solutions into scalable platform capabilities
• Help shape the growth of the product and engineering organization

What we’re looking for:

• 7-12 years of experience in product management, forward deployed engineering, or a hybrid technical/customer-facing role
• Strong ability to turn ambiguity and customer complexity into clear product direction
• Experience building products with strong GTM alignment (pricing, packaging, onboarding flows)
• Technical fluency and comfort working closely with engineers on system design and tradeoffs
• Excellent communication and stakeholder management skills
• High ownership mindset with a bias for action in fast-paced environments

You’ll thrive in this role if you:

• See patterns in noisy, fragmented customer feedback and translate them into scalable solutions
• Build trust across product, engineering, and GTM teams
• Break down complex problems into clear, executable product specs
• Are excited to build 01 and define how a product scales across customer segments
• Understand how infrastructure, configuration, and user experience connect to deliver real value