Staff Software Engineer, Manufacturing

About the Team

A small, committed team supports the DAX application for the manufacturing facility, delivering enhancements, issue resolution, and operational continuity across the legacy DAX 2009 environment. The team is also helping prepare for the upcoming transition to Microsoft Dynamics 365, ensuring the platform continues to meet evolving business and manufacturing needs. Through close collaboration with business and technology partners, the team helps keep core manufacturing operations reliable, efficient, and ready for future growth.

About the Role

We are seeking a Lead Software Engineer with deep expertise in Microsoft Dynamics 365 Finance & Operations (D365 F&O) to lead architecture, development, integrations, modernization, and support of enterprise ERP solutions across Manufacturing, Supply Chain, Procurement, and Finance domains. This is a hands-on leadership role combining ERP expertise, cloud technologies, DevOps, and AI-assisted software engineering.

Responsibilities

• Lead architecture, design, development, deployment, and support of D365 F&O solutions, including technical roadmap, architecture decisions, and engineering best practices.
• Partner with business stakeholders to gather requirements, perform fit-gap analysis, and deliver scalable business solutions.
• Lead end-to-end implementation activities across design, development, testing, deployment, hypercare, and support.
• Configure and extend D365 F&O modules, workflows, forms, reports, integrations, security, and environments using LCS, Azure DevOps, and Azure Portal.
• Design integrations using APIs, Dataverse, Azure Functions, Service Bus, Logic Apps, Event Grid, and API Management.
• Lead data migration, SQL-based validation, troubleshooting, reporting, performance, security, governance, DevOps, CI/CD, and code quality practices.
• Mentor engineers and serve as a trusted advisor to business and technology teams.
• Drive adoption of AI-assisted engineering tools such as Codex, Claude, ChatGPT Enterprise, GitHub Copilot, and Microsoft Copilot.
• Ensure operational readiness through monitoring, observability, automation, and production support.

Criteria

Experience

• 10+ years Microsoft Dynamics ERP experience, including 7+ years hands-on D365 Finance & Operations experience. Prior experience with Microsoft Dynamics AX 2009 and/or AX 2012 including data migration is highly desirable.
• At least 2 full lifecycle enterprise D365 F&O implementations.
• Experience leading enterprise ERP programs and engineering teams.

Functional Expertise

• Strong understanding of D365 F&O modules including Procure-to-Pay, Order-to-Cash, Plan-to-Produce, Supply Chain Management, Manufacturing, Inventory Management, Warehouse Management, Procurement & Sourcing, and Finance.

Technical Expertise

• Advanced X++ development, extensions, services, workflows, business events, forms and security. Experience with C#, .NET, and SQL Server for custom development and integrations. Experience with Power Platform (Power Apps, Power Automate) and Power BI is highly desirable
• Strong experience with Data Management Framework, Data migration, Data Entities, REST APIs, integrations, and Azure services.
• Strong knowledge of role-based security, duties, privileges, and extensible data security.

Cloud & DevOps

• Azure Functions, Service Bus, Event Grid, API Management, Logic Apps, Azure Storage.
• Azure DevOps, Git, CI/CD pipelines, automated testing, monitoring, and observability. Experience managing code promotion, release management, and One Version updates using Azure DevOps and Lifecycle Services (LCS).

AI Skills

• Hands-on experience leveraging AI assisted software development and agentic workflows using OpenAI Codex, Claude, ChatGPT Enterprise, GitHub/MS Copilot.
• Experience using AI for code generation, reviews, testing, documentation, troubleshooting, and productivity improvements.

Leadership

• Strong stakeholder management, communication, mentoring, and problem-solving skills.

Education

• Bachelor's degree in Computer Science, Engineering, Information Systems, or related field or equivalent work experience.

This role requires being onsite in the WSI manufacturing Claremont, North Carolina or Portland, Oregon office Monday through Thursday.

Preferred

• Microsoft Dynamics 365 F&O or Supply Chain certifications.
• Experience in Retail, Manufacturing, Distribution, or Supply Chain industries.
• Experience with Agile/Scrum methodologies.
• Experience implementing AI-driven automation solutions.

Our Culture & Values

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.

People First

Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:

Benefits

• A generous discount on all WSI brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health

Continued Learning

• In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities
• Resources for self-development
• Advisor (Mentor) program
• Career development workshops, learning programs, and speaker series

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Our Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We''ve seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn''t changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we''re a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we''re always looking for new energy and ideas.