Staff Therapist (Physical Therapist or Occupational Therapist) - Murray, UT

Come Grow With Us at Reborn Pelvic Health & Wellness!

We are so glad you’re here! At Reborn, we believe that changing lives starts with passionate people who genuinely love what they do. We are a growing, forward-thinking team on a mission to change the world one pelvic floor at a time, and we’re looking for incredible therapists to grow alongside us!

We’re more than just a place to work. We’re a team that celebrates wins, encourages growth, supports one another, and believes in creating an environment where both our patients and our people can thrive. We are passionate about providing exceptional, individualized care while building a culture where our therapists feel valued, empowered, and excited to come to work each day.

If you’re someone who loves making an impact, is excited about continued learning, thrives in a collaborative environment, and wants to be part of something bigger than yourself, we would LOVE to meet you!

Your next chapter could start here. Welcome to Reborn!

The Staff Therapist role for Reborn Pelvic Health & Wellness is outlined as follows

Education & Experience
Graduate of a CAPTE-accredited Physical Therapy Program (or Occupational Therapy equivalent)
Current state Physical Therapist or PTA license
0+ years of clinical experience as a provider; significant interest and passion around healthcare in pelvic health
Current BLS Certification
English-speaking preferred
Proven financial planning and management skills
Knowledge of legal, medical, and accreditation compliance
Strong organizational and delegation skills
Compassionate, excellent at clinical duties and patient care
Able to lift 50 lbs, assist patients, and meet published physical demand norms 

Work Environment
Outpatient women’s/men's/pediatric's pelvic health clinic
Uses clinic therapy equipment and standard office technology 

Exposure Determination
Potential exposure to hazardous substances and bloodborne pathogens 

Job Duties 

Department Expectations
> 86% schedule efficiency
Scorecard metrics for WOM referrals and google reviews > 5 per month each (for 1.0 FTE status)
Graduation rate > 60%
1 Marketing Event/Workshop per quarter
2 Blog posts per year 

Role Expectations
Fulfillment and Customer Satisfaction
Delivering a WOW experience.
Make sure proper rehab techniques are being utilized.
Strive to exceed our patients’ expectations with each interaction.
Create and evaluate the effectiveness of departmental programs.
Maintain excellent standards of physical therapy. 

Metrics & Reporting
Track and monitor KPIs weekly, monthly, and quarterly.
Achieve >86% clinic efficiency and other departmental benchmarks.
Submit agendas, scorecards, and patient reporting consistently. 

Organization, Communication & Planning Communication and Planning
Make sure to submit the following each week:
    Weekly Agenda
    Active Patient Reporting
    ScoreCards
Attend & participate in the following:
    All Hands and Mentorship Meetings
    Quarterly Planning Meeting
    Annual Planning Meeting 

Sales & Marketing
Build/retain professional physician/birthworker relationships with Practice 25 referral
Coordinate with Office Manger to make sure Active Patient Reporting and Wellness Checks are being performed.
Engage physicians in external primary relationship building interactions including Reverse Referrals, Surgical Observations, In-clinic Shadowing, Return Patient Visits and Empower University Events .
Will participate with internal practice building opportunities including social media posts, Google reviews, Net Promoter Scores, short clinic videos and reactivation campaigns on previously discharged patients. 

Compliance
Ensure full compliance with state/federal regulations, medical standards, and accreditation. 

Other Duties 

Daily
Perform Daily Patient Care and documentation
Push issues to the Agenda or alert director/owner 911’s as they come.
Mark down different items that come up so that you can discuss how to handle for future
Complete Daily Tasks
Keep energy levels high 

Weekly Metrics
Hit 100% Schedule Efficiency Goal
Hit 90% Arrival Rate Goal
Hit >95% Notes Submitted less than 24 hours
Hit > 85% Clinic Efficiency 

Meetings
Attend All Hands Meeting
Submit Issues or To Dos On the Agenda 

Tasks
Active Patient Reporting
Coordinate Case Management with Providers
Weekly Agenda
Scorecards
Monitor Clinical Supply Inventory 

Customer Service
Monitor NPS Scores and Reviews 

Monthly
Meetings
Perform 1-to-1 Meetings with Direct Supervisor
    Discuss Core Value Issues
    Discuss Productivity Issues 

Quarterly
Attend Quarterly Planning Meetings
    Review if Annual Planning Goals are being met
    Update on Clinic Care and Potential Issues
    How to improve the customer experience
    Update any Policy or Procedures.
Review Practice 25 Referral Tracker
    Who is Referring
    Who is Not
    Who can be added
    Who can be removed
Ideas to Enhance the Energy and Environment in the Clinic 

Bi-Annual
Staff Satisfaction Survey
Staff performance review 

Annual
Attend Annual Planning Meeting
    Review Previous Year
    Set New Goals for Next Year
    Review Vision, Mission, Core Values, and Staff 

Review progress, set new goals 
Revisit mission, vision, and values 

Additional Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
Employee signature below constitutes the employee's understanding of the requirements, essential functions and duties of the position. 

This job description is not exhaustive. Duties may change at any time with or without notice.