State Risk Adjuster 2-4

State Risk Adjuster 2-4

Salary

$2,922.00 - $5,734.00 Monthly

Location

Baton Rouge, LA

Job Type

Promotion

Job Number

PCF-SRA 2-4-225553-TC

Department

Patients Compensation Fund Oversight Board

Division

Patients Compensation Fund

Opening Date

09/02/2026

Closing Date

9/7/2026 11:59 PM Central

• Description
• Benefits
• Questions

About this Job

About the Patients Compensation Fund

The Patients Compensation Fund (PCF) was created in 1975 to provide an affordable and guaranteed medical malpractice coverage system for the private healthcare providers in the state. The Patients Compensation Fund is self-funded state entity, operating independently of the main state budget, and governed by the PCF Oversight Board. The Patients Compensation Fund provides protection for the healthcare system, keeping costs down, and providing a guaranteed pool of funds to pay those citizens injured from medical malpractice of private care providers.

We are a small agency invested in retaining a skilled, productive, engaged, diverse team that we support through training and development, building connections, and supporting a harmonious work life while delivering quality services to the citizens of Louisiana.

About this Position

The incumbent is responsible for fulfilling the legislative mandate of the Patients Compensation Fund by ensuring efficient and economical claims handling so that affordable excess medical coverage remains available to licensed health care providers throughout the State of Louisiana. The incumbent works closely with the primary insurance carrier and defense attorney to determine the facts of each case and evaluate the Patients Compensation Funds potential exposure. The incumbent receives on-the-job training, including specialized training in agency-specific software and procedures.

This position directly reports to and receives broad supervision from the State Risk Adjuster 5 (Claims Supervisor) and receives direction from the Claims Manager, while exercising autonomy and discretion on assignments.

The ideal candidate should possess the following competencies:

Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

Managing Stakeholders: The ability to identify key stakeholders, manage relationships, and align interests to move work forward.

Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.

Negotiating Agreements: The ability to reach fair, mutually beneficial outcomes through ethical negotiation that builds trust and supports shared goals.

Minimum Qualifications

Four years of experience in insurance claims adjusting, examining, or investigation; accident investigation, legal research, project management, contract management, or construction management; OR

Six years of full-time work experience in any field plus one year of experience in insurance claims adjusting, examining, or investigation; accident investigation, legal research, project management, contract management, or construction management; OR

A bachelors degree plus one year of experience in insurance claims adjusting, examining, or investigation; accident investigation, legal research, project management, contract management, or construction management; OR

An advanced degree in risk management or insurance, business or public administration, safety or legal studies, construction management, or a health services field.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

• Procure documentation in support of claims being presented to the Patient Compensation Fund.
• Reviews the information to establish a claim evaluation.
• Secures settlement authority.
• Negotiates each claims case.
• Prepares an executive report for the PCF Oversight Board.
• Finalizes the settlement, and issue payment.
• Obtains investigative information, identifies and investigates liens, potential subrogation and possible fraud.
• Evaluates exposure to the Fund based on potential liability.
• Supervises activities of contract attorneys.

Position Specific Details:

Appointment type: Classified, Promotional.

This position is open to current classified permanent employees at the LA Patients Compensation Fund.

Career Progression: This position is part of a Career Progression Group and may be filled as a State Risk Adjuster 2, State Risk Adjuster 3, or State Risk Adjuster 4.

Work Schedule: Monday - Friday, Overtime as needed.

Compensation: This position is eligible for premium pay of up to $2.00 per hour.

NOTE REGARDING THE ADVERTISED PAY:

The actual starting salary depends on the experience of the selected applicant.

Please click on the links below to learn more about each job level:

State Risk Adjuster 2: https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=167590

State Risk Adjuster 3: https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=167600

State Risk Adjuster 4: https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=167610

How To Apply:

No Civil Service test score is required to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Please identify ALL work experience with each employer on your job application! Resumes WILL NOT be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. Please include all education and work experience in order to be considered, as pay is DOE (dependent upon experience).

For further information about this vacancy, contact:

Taylor Colar

Patients Compensation Fund/ Human Resources

PO Box 3718

Baton Rouge, LA 70821

225-342-5200

All prospective new hires will be subject to employment eligibility verification via the federal government's E-Verify system.

As an Equal Opportunity Employer, PCF is committed to a diverse and inclusive workplace prohibiting discrimination based on any non-merit factor.

PCF is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave - Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave - State employees receive the following paid holidays each year:

• New Years Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veterans Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teachers Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

01

Are you a current permanent classified employee with the LA Patients Compensation Fund?

• Yes
• No

02

AEI: Acting with Ethics and Integrity - How well do you make choices that reflect ethical standards, integrity, and honesty-even when it's difficult or inconvenient?

• I ignore ethical standards, withhold information, or show bias or poor judgment.
• I follow rules, share information, and try to avoid ethical missteps.
• I act with integrity, respect confidentiality, and treat people fairly.
• I promote ethics, model transparency, and help others act with fairness across teams.

03

AEI: Acting with Ethics and Integrity - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

04

MS: Managing Stakeholders - How well do you engage and align with key individuals and groups to move work forward?

• I overlook or exclude important stakeholders, delay communication, or mishandle conflict.
• I share limited or outdated information, and my engagement or follow-up may cause misalignment or weaken trust.
• I identify and engage stakeholders based on their role, communicate clearly, resolve issues, and adjust based on feedback.
• I build trust through early, strategic engagement, resolve tensions diplomatically, and strengthen long-term partnerships.

05

MS: Managing Stakeholders - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

06

NA: Negotiating Agreements - How well do you prepare for and conduct negotiations to achieve fair, ethical, and productive outcomes?

• I enter negotiations unprepared and struggle to communicate clearly or build trust.
• I focus mostly on fixed positions and may overlook shared interests or use strategies that don't support fair negotiation.
• I prepare in advance, communicate clearly, and work toward mutual solutions while adapting as needed.
• I lead strategic, ethical negotiations that build trust, solve complex issues, and deliver strong outcomes for everyone involved.

07

NA: Negotiating Agreements - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

Required Question

Employer State of Louisiana

Address 1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone (866) 783-5462

Website http://agency.governmentjobs.com/louisiana/default.cfm