This opportunity is contingent upon final approval. Boston Public Schools reserves the right to modify, delay, or withdraw the opportunity based on programmatic needs.
Summer Opportunity: OSS Compliance Clerk
Reports To:
Chief of Specialized Services or their designee.
General Description:
Under general supervision, performs complex clerical work requiring exercise of independent judgment. Uses appropriate current technology to carry out duties.
Responsibilities:
Manages phone inquiries, providing IEP related information and conducting follow-up calls to families in a professional manner.
Performs general correspondence, including express shipping IEP packets to families.
Schedules and coordinates evaluations, assessments and visits.
Acquires final IEP consent signatures through different methods;
Uploads signed IEPs consents, evaluations, assessments and reports to student records within EdPlan.
Identifies and submits tickets to ZenDesk to resolve student EdPlan and file issues
Guarantees confidentiality of records, communications and information as appropriate.
Submit documents for translations, as required.
Qualifications Required:
Current BPS staff member
High School diploma or equivalency
Basic computer skills including word processing, email
Successfully completed appropriate course work
Good communication skills
Payment Terms:
Payment will be at the employee''s current hourly rate.
Numbers & Facts
Location
Roxbury, MA
Skills
Communication Skillsunmatched
Computer Skillsunmatched
High School Diplomaunmatched
Operational Support Systems (OSS)unmatched
Word Processingunmatched
ZenDeskunmatched
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