Stock Administrative Assistant

About:

Join Arctic Slope Regional Corporation (ASRC), a private, for-profit corporation that is owned by and represents the business interests of its over 14,500 Iñupiaq shareholders. As the largest Alaskan-owned company employing over 18,00 people worldwide, ASRC and its subsidiaries are poised for the next era of growth with continued dedication to providing maximum benefit to our shareholders.

We are proud to be recognized as Alaska Business Magazine’s #1 Top 49er for over 30 years running and #120 on the Forbes’ America’s Top Private Companies.

Overview:

Under the general direction of the Stock Manager, the Stock Administrative Assistant provides front-desk coverage and administrative support for the Stock Department. This position greets and assists shareholders, visitors, and callers; responds to routine inquiries regarding stock and dividend matters; supports Stock Technicians through document intake, tracking, and file maintenance; assists with heirship documentation coordination and related research support; processes and routes shareholder forms and correspondence; and provides administrative support for dividend and annual election-related activities.

Responsibilities:

• Greet visitors and determines nature of business and announces visitors to appropriate personnel, escorting them to the appropriate location.
• Support Stock Technicians with heirship research and documentation coordination, including contacting outside agencies as directed, communicating with shareholders or potential shareholders to request and collect heirship documents, and entering clear, timely system notes to document actions taken and materials received.
• Perform a secondary check of Stock Technician work items for completeness and adherence to documented procedures; escalate questions or discrepancies to the Stock Manager/assigned Technician.
• Keeping organization of files in line with department filing requirements, performing basic filing and recordkeeping.
• Assist ASRC shareholders with questions and difficulties relating to their stock and dividends.
• Assist Stock Technicians at local outreach events or Informational meetings.
• Answer incoming telephone calls, determines purpose of callers, and route calls to the appropriate employee or department using standard telephone etiquette and procedures, taking messages and scheduling appointments.
• Answer questions about the Stock Department and provide callers with address, directions, and other routine information.
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Retrieves messages from voice mail and forwards to appropriate personnel.
• Track calls and follow-up calls to shareholders.
• Update shareholder/stock information in internal systems as assigned; maintain records, forms, and materials in an orderly and confidential manner.
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Performs administrative and clerical support tasks.
• Assist with processing stock enrollment requests and related documentation in accordance with departmental procedures; verify completeness and route for appropriate review/approval.
• Assist shareholders in completing required forms during in-office visits (e.g., affidavits of heirship, notary-related forms), ensuring documentation is accurate, complete, and properly executed.
• Coordinate Power of Attorney documentation by preparing packets, checking for required signatures/notary elements and completeness, routing to Legal for entry into the system, tracking status through completion, and filing/retaining records per department requirements.
• Assist with the annual ASRC election activities, including annual meeting and informational meetings (including village travel), and provide administrative support for election-related communications and documentation.
• Assist with receiving, assimilating, documenting, and processing a variety of shareholder and decedent records (including heirship-related documentation); distribute materials as appropriate, update internal records/systems, and maintain confidentiality and accurate files.

Qualifications:

• Strong knowledge, understanding and sensitivity to the Inupiat culture.
• Ability to accurately type a minimum of 40 wpm.
• Good working knowledge of English, grammar, punctuation, spelling, style, etc.
• Experience operating standard office equipment (e.g., copiers, scanners, printers, fax machines, and postage/shipping equipment) in a professional office setting.
• Knowledge of efficient office procedures.
• Experience providing courteous, professional front-desk service, including answering multi-line phones, greeting visitors, and routing inquiries appropriately.
• Ability to speak in a clear and understandable manner and write legibly.
• High school graduate or equivalent.
• One (1) year of clerical work experience.
• The ability to speak and understand the Inupiaq language is important and preferred.

 

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees or customers.

 

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

 

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

 

Physical Demands

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to sit; reach with hands and arms; and to use hands to finger, handle, or feel.  The employee is occasionally required to stand, walk, climb or balance.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.   Specific vision abilities required by this job includes the ability to adjust focus.

 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is in a busy office setting.  The noise level in the work environment is usually moderate. While performing the duties of this job, the employee may be occasionally exposed to outside weather conditions and may be required to travel in small and large commercial aircraft.

Equal Opportunity and Policy Statement:

Why is ASRC Different?

Purpose That Matters:You're not just taking a job - you're joining a mission. ASRC, along with its family of companies, is the largest Alaskan-owned and operated company, employing more than 16,500 people across Alaska and the Lower 48. We operate six major business lines: government contracting, petroleum refining and marketing, energy support, industrial services, construction, and natural resources. Every project contributes to preserving culture while building sustainable prosperity.

If you're ready to bring both legal excellence and business acumen to an environment where no two days are alike and your counsel will influence decisions from the field to the boardroom, this is your opportunity to make a meaningful impact.

Values-Driven Culture:Arctic Slope Regional Corporation’s core values are the cornerstone of its success as a community partner and as a company: spirituality, respect for each other, our culture as Iñupiat, high performance, stewardship, our business relationships, resolution of conflict, and integrity - they guide every decision. You'll work alongside people who are committed to these principles in everything they do.

Exceptional Growth Opportunities:

• Leadership development through our Next Up program
• Mentorship from industry experts across six diverse business segments
• Career paths spanning from Arctic operations to federal contracting
• Training and development that invests in your long-term success

Proven Stability & Innovation:

• 50+ years of sustained growth and market leadership
• $6+ billion in annual revenue across diversified business lines
• Leading Alaska's Top 49ers list for 31 consecutive years

Total Rewards

At ASRC, we believe exceptional people deserve exceptional benefits. Our comprehensive total rewards package reflects our commitment to your success, well-being, and financial security.

Financial Security:

• Competitive salaries with short and long-term incentive programs
• 401(k) retirement plan with 100% company match up to 4%*
• Educational assistance and professional development funding

Health & Wellness:

• We offer a wide range of medical plans through Federal Employee Health Benefits Plan (FEHB).*
• Comprehensive Dental and Vision Insurance options*
• Employee assistance programs for you and your family
• Additional Supplemental Insurance: Voluntary Life Insurance, Short-Term and Long-Term Disability, Accidental Death & Dismemberment (AD&D), Pet Insurance, Legal Services, Identity Theft Protection, Hospital Indemnity, Accident Insurance, and Critical Illness Insurance.*

Professional Development:

• ASRC’s leadership development program
• Mentorship programs

 

Arctic Slope Regional Corporation (ASRC) is a drug-free workplace and pre-employment drug testing is part of the hiring process. 

ASRC and its family of companies is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, religion, disability, protected veteran status, age or any other legal protected status.  EOE:  M|F|D|V EEO Poster 

ASRC's family of companies apply a shareholder preference in employment, to the maximum extent feasible, as authorized by law. 

If you require assistance or a reasonable accommodation during the application process, please contact us at

asrchr@asrc.com

.