Store Clerk & Sorter (1061)

Store Clerk Responsibilities

• Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register print-outs; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.
• Prepares, processes and maintains various sales records, tax forms, and social service vouchers; prepares routine sales reports as directed.
• Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.
• Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
• Assists customers who are donation items to The Salvation Army; directs customers to the proper loading/unloading area, may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.
• Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location after customers have handled.
• Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups.
• Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.
• Opens and/or closes store door in accordance with the store schedule.

Sorter Responsibilities

• Receives, inspects and sorts donated items such as clothes, shoes, household items, bric-a-brack, etc. according to the category and condition.
• Selects items suitable for store display and distributes same to appropriate area for further sorting and/or pricing; discards; items in accordance with established procedures.
• Tags items with specially coded tickets and/or prices in accordance with established procedures.
• Hangs clothes on hangers and places same on clothes racks.
• Packs items in boxes and marks boxes accordingly; assists in transporting boxes to appropriate storage area.
• Prepares non-suitable clothes for the bailer.
• Lifts and carries items to the appropriate destination for further processing, storage or displaying in store.
• Maintains warehouse are in a neat and orderly manner; cleans floors, tables and work area.