Main Responsibilities of a Assistant Manager
- Leadership & Team Development
- Operations Management
- Financial & Business Performance
- Guest Experience
Assistant Manager Job Description
We are seeking a driven and hands on Assistant Manager (AM) to help lead our team and ensure outstanding hospitality, operational excellence, and financial performance. The AM plays a critical role in supporting the General Manager, developing team leaders, and driving daily execution across all areas of the restaurant. This is a senior leadership position that requires strong communication, problem solving, and development skills.
Responsibilities of a Assistant Manager (AM)
- Assist in executing and overseeing the General Managers operational and financial goals, while maintaining Culver's standards.
- Manage scheduling, labor costs, and staffing needs.
- Hiring and onboarding leadership.
- Oversee training and coaching for leadership. Support the training and development of team in all aspects of the restaurant.
- Consistently communicates and work with team leaders to ensure policies, processes and procedures are being followed.
- Organzine and maintain required and necessary records as they relate with the restaurant operations, equipment, inventory, quality control and team members.
- Ensure positive guest, team, and vendor relations as it relates to our mission and our brand.
- Be knowledgeable of and support operations, policies and standard operating procedures, aiming for consistent productivity and quality.
- Monitor and improve food quality, speed of service, and hospitality.
- Enforce safety, sanitation, and brand standards.
- Resolve guest concerns and ensure positive experiences.
- Prepare operational reports for the General Manager.
Assistant Manager Job Requirements
- Minimum 2-3 years of leadership experience in restaurant, retail or hospitality management.
- Proven ability to lead teams of 40+ employees in a fast pace environment.
- A strong track record of meeting performance goals- sales, labor, guest satisfaction.
- Experience with scheduling, inventory, and managing budgets- experience with P&L's is a plus.
- Excellent communications and interpersonal skills.
- Ability to train, motivate, and hold teams accountable.
- Strong organizational and time management abilities.
- Problem solving mindset with attention to details.
- Strong computer skills.
- ServSafe Manager Certification is required upon hiring.
What We Offer:
- Starting pay rate is $20+ an hour (ServSafe Manager Certification is required upon hiring)
- Health, Dental and Vision Insurance, after 90 days of Full Time Employment
- 401k with Company Matching
- Earned Paid Time Off
- Monthly Bonus, after training period of 90 days
- Career growth opportunities, including pathways to General Manager position
- A supportive team environment that values your leadership and initiative
- Free Meals
- Closed on Easter, Thanksgiving and Christmas Day- limited hours on Christmas Eve, New Years Eve
Work schedule
- Weekend availability
Supplemental pay
- Bonus pay
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- 401(k)
- Employee discount
- Paid training