Store Manager – Customer Service & Operations

Jiffy Lube
  • Joliet, IL
  • $65,000–$85,000
  • Instant Apply
1 day ago

Job Description

Jiffy Lube is looking for a Store Manager who knows how to lead people, deliver great customer service, and run a successful operation.

Automotive experience is NOT required, but is nice to have.

Are you an experienced Store Manager, General Manager, Assistant Manager, or customer-service leader looking for your next opportunity?

If you know how to lead a team, manage a busy operation, take care of customers, and drive results, we want to meet you.

Jiffy Lube provides the automotive training. You bring the leadership and customer-service skills.

What You'll Do

As a Store Manager, you are responsible for the day-to-day success of your location and the experience our customers receive.

You'll:

  • Lead, coach and motivate a team of employees
  • Create a positive, customer-focused store environment
  • Deliver an exceptional customer experience
  • Manage daily store operations and staffing
  • Create schedules and ensure appropriate staffing coverage
  • Train new employees and help team members develop their skills
  • Monitor sales, customer satisfaction and store performance
  • Handle customer questions and resolve concerns professionally
  • Manage inventory, ordering and receiving
  • Maintain a clean, safe and organized store
  • Ensure company policies, procedures and quality standards are followed
  • Lead by example and recognize employees for their contributions

If you've successfully managed people, customers and a busy operation, you may already have the skills we're looking for.

We welcome candidates with management experience in:

  • Retail
  • Restaurants / Food Service
  • Hospitality
  • Customer Service
  • Car Washes
  • Service Businesses
  • Other fast-paced customer-facing businesses

Jiffy Lube provides the automotive training you need to learn the business.

What We're Looking For

We're looking for a leader who:

  • Has experience managing or supervising a team
  • Understands excellent customer service
  • Can coach, motivate and hold employees accountable
  • Is comfortable working in a fast-paced environment
  • Can manage staffing, scheduling and daily operations
  • Is organized and results-oriented
  • Communicates well with customers and employees
  • Enjoys developing people and building strong teams
  • Is willing to learn the automotive service business

Automotive experience is a plus, but NOT required.

What We Offer

  • Competitive salary + bonus opportunities
  • Medical, dental and vision insurance
  • Paid time off
  • Paid training
  • Leadership development and career advancement
  • Uniforms
  • Employee discounts
  • Flexible scheduling
  • Supportive, team-oriented environment

Build Your Career With Jiffy Lube

You don't have to be an automotive expert to become a successful Jiffy Lube Store Manager.

We're looking for great leaders. We'll teach you the automotive business.

You'll receive training in our products, services and operations while developing your leadership skills and building a high-performing team.

If you're a people-first leader who knows how to run a great operation and take care of customers, we'd love to talk with you.

Apply today and bring your leadership skills to Jiffy Lube!

Jiffy Lube® is a leading provider of automotive preventive maintenance. With a national footprint of more than 2,000 franchisee owned service centers across the country, Jiffy Lube offers a range of services from oil changes and tire rotations, to everything in between.
Jiffy Lube technicians are not just highly trained in preventive maintenance, they are also highly trained in customer service. So if you have any questions about vehicle maintenance or the services performed at any Jiffy Lube service center, your technician will help you find the resources and information you need, whether it’s in-store, online or by accessing your vehicle manufacturer’s recommendations. It’s just another way Jiffy Lube strives each and every day to help you Leave Worry Behind® .

Salary

$65000.00 - $85000.00 per year

Benefits

Bonus pay, Health insurance, Dental insurance, Vision insurance, 401(k), Referral program, Paid training

Job Type

Full time, Part time

Schedule

Day shift

Numbers & Facts

LocationJoliet, IL
Salary$65,000–$85,000

Skills

  • Automotive Repair and Maintenanceunmatched
  • Car Washunmatched
  • Career Developmentunmatched
  • Coachingunmatched
  • Communication Skillsunmatched
  • Corporate Policiesunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Satisfactionunmatched
  • Customer Service Managementunmatched
  • Customer Service Operationsunmatched
  • Customer Support/Serviceunmatched
  • Dental Insuranceunmatched
  • Food Servicesunmatched
  • Inventory Managementunmatched
  • Leadershipunmatched
  • Maintenance Servicesunmatched
  • Operationsunmatched
  • Operations Managementunmatched
  • Order Managementunmatched
  • Organizational Skillsunmatched
  • People Managementunmatched
  • Preventative Maintenanceunmatched
  • Quality Metricsunmatched
  • Resolve Customer Issuesunmatched
  • Restaurantunmatched
  • Retailunmatched
  • Retail Managementunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Shipping/Receivingunmatched
  • Staff Motivationunmatched
  • Staff Trainingunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched
  • Tire Repairunmatched
  • Training/Teachingunmatched
  • Vision Planunmatched

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