Achieve and maintain the highest level of customer service.
Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
Monitor sales results against budgeted.
Ensure all store associates achieve and maintain the highest level of customer service.
Investigate and compile competitive information.
Provide daily and weekly statistics to District Manager and corporate office.
Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
Hire, supervise and train all store associates.
Motivate associates to exceed performance standards.
Interface and maintain appropriate professional relations with the doctor, other National Vision associates, host store associates and customers.
In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.
National Vision (NVI) was founded in 1990 to operate Vision Centers for Walmart. In 2005, Berkshire Partners acquired NVI as well as America's Best Contacts & Eyeglasses and simultaneously merged the two companies. At the time of acquisition, America's Best had just 112 stores.
In January 2009, NVI acquired Eyeglass World and successfully turned around the retailer through a completely new merchandising and marketing strategy.
In 2011, NVI acquired long-time partner, AC Lens, which is now one of the largest online contact lens providers in the United States.
Today, National Vision remains focused on making quality eye care and eyewear more affordable and accessible as we continue to expand across the country.
Skills
Advertisingunmatched
Budgetingunmatched
Competitive Researchunmatched
Customer Support/Serviceunmatched
Profit & Lossunmatched
Retail Managementunmatched
Salesunmatched
State Laws and Regulationsunmatched
Statisticsunmatched
Visual Merchandisingunmatched
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