Store Manager | 7Leaves Café
Location: Orange, CA
Hourly Pay Range: 25.50-26.00
Who We Are
7Leaves Café isn't just a coffee and tea shop, it's a gathering place built on connection, culture, and craft. Since opening our first store in 2011, a small dream shared by siblings and friends has grown into more than 40 locations across the Southwest. Our mission has always stayed the same: to enrich the human experience through thoughtfully crafted beverages and a warm, welcoming environment.
At 7Leaves, you'll have the opportunity to lead authentically, grow professionally, and be part of something meaningful.
Why Join 7Leaves Now?
We're entering one of the most exciting chapters in our journey, expanding into new regions, elevating our customer experience, and continuing to serve an ever-growing community of loyal customers.
As a Store Manager, you won't just run a store. You'll shape the culture, nurture future leaders, and directly influence how our customers experience connection, joy, and hospitality.
About the Role
The Store Manager oversees all aspects of store performance, including people leadership, operations, customer experience, and financial results. We're looking for a hands-on leader who leads by example, takes ownership, and is passionate about coaching and developing others.
Success in this role means delivering consistent, exceptional customer experiences, maintaining operational standards, developing strong teams and future leaders, and partnering with District Managers to achieve measurable business goals.
What We Offer
- Team Member Discounts: Enjoy your favorite handcrafted drinks on and off the clock.
- Comprehensive Benefits: Medical, dental, and vision plans available for eligible team members.
- Leadership Development: Hands-on training, mentorship, and professional growth opportunities.
- Supportive Culture: Join a team that values authenticity, collaboration, and growth.
What You'll Do
- Create an authentic 7Leaves experience for every customer who walks through our doors, reflecting our culture and the care we put into every cup through exceptional customer service and genuine hospitality.
- Oversee daily store operations, including staffing, financial performance, and profitability, ensuring the store operates efficiently while maintaining 7 Leaves' standards.
- Nurture and coach team members in their personal and professional growth, both individually and as a team, fostering a supportive environment that encourages development, accountability, and leadership opportunities.
- Identify and develop future leaders, including Shift Leads and Assistant Store Managers, through regular coaching, development plans, and readiness assessments.
- Set and monitor team members' performance goals, provide constructive feedback, and hold team members accountable for meeting expectations while providing ongoing training and guidance to ensure consistent execution of 7Leaves' standards for service, product quality, and daily operations.
- Drive sales and operational efficiency while maintaining high standards for customer satisfaction, product quality, safety, security, and compliance. Identify and resolve operational challenges to ensure consistent store performance.
- Inspire and motivate team members to work toward shared goals, foster a positive team environment, and make a meaningful impact in the communities we serve.
- Collaborate with District Managers to make informed business decisions, address operational challenges, and implement strategies that drive store performance, business growth, and customer satisfaction.
- Regularly review the store environment and key business indicators, identify opportunities for improvement, and develop action plans to address challenges and drive results.
- Perform other duties as assigned.
What You Bring
- At least 1 year of customer service experience and 1 year of management experience in retail, food service, or hospitality.
- Demonstrate a passion for coaching, mentoring, and developing team members, including Shift Leads and Assistant Store Managers, to strengthen leadership capabilities and prepare them for future growth opportunities.
- Strong communication, interpersonal, organizational, and problem-solving skills, with the ability to navigate challenging situations and resolve conflicts effectively.
- Lead with authenticity, inspire others, and create a team environment where people feel supported, challenged, and accountable.
- Passion for bringing people together, building meaningful relationships, and creating a supportive team environment that reflects 7Leaves' mission and values.
- Demonstrate a growth mindset through adaptability, openness to feedback, and a commitment to continuous personal and professional development.
- Ability to independently manage store operations, balance competing priorities, and thrive in a fast-paced environment.
- Ability to translate company goals into actionable priorities, drive operational efficiency and sales performance, and achieve measurable business results.
- Ability to lead consistent customer experiences through daily coaching, high-quality beverages, genuine hospitality, and effective resolution of customer concerns.
- Willingness to work at any location within the assigned district or county.
- Ability to stand, stoop, and walk for prolonged periods.
- Ability to regularly lift at least 45 lbs.
Equal Employment Opportunity
7Leaves Cafe Corporation is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.
7Leaves Café participates in E-Verify.
Job Posted by ApplicantPro