About the Role: Lululand Adventure Park in Richmond, VA is looking for an energetic and passionate Store Manager to lead our team and deliver unforgettable guest experiences! This is your chance to be at the heart of a thrilling adventure destination, driving both team performance and business success. If you love people, thrive in fast-paced environments, and have a knack for leadership, we want to hear from you!
Responsibilities:
Oversee daily store and park operations to ensure a seamless and exceptional guest experience
Recruit, train, schedule, and develop a high-performing team of associates
Monitor sales performance, set goals, and implement strategies to drive revenue growth
Manage inventory, merchandising, and retail floor presentation
Enforce safety protocols and ensure compliance with park and company policies
Handle guest feedback, resolve complaints, and maintain high satisfaction standards
Prepare and manage budgets, reports, and operational KPIs
Requirements:
2+ years of retail or attraction/entertainment management experience required
Proven leadership skills with experience managing teams of 10 or more
Strong communication, customer service, and conflict resolution skills
Experience with POS systems, scheduling software, and inventory management
Ability to work weekends, holidays, and flexible hours in a dynamic environment
Enthusiastic, team-oriented, and guest-focused mindset
High school diploma required; bachelor's degree in business or hospitality preferred
About Us: Lululand Adventure Park is Richmond, VA's premier destination for fun, excitement, and one-of-a-kind adventures for guests of all ages. Our guests keep coming back for the thrilling attractions, friendly staff, and memories that last a lifetime. We pride ourselves on building a workplace culture where team members feel valued, energized, and proud to be part of something truly special.
Numbers & Facts
Location
Richmond, VA
Job Type
Full-time
Skills
Budget Managementunmatched
Budget Reportingunmatched
Communication Skillsunmatched
Conflict Resolutionunmatched
Corporate Policiesunmatched
Customer Support/Serviceunmatched
High School Diplomaunmatched
Inventory Managementunmatched
Leadershipunmatched
Maintain Complianceunmatched
Performance Analysisunmatched
Performance Goal Settingunmatched
Performance Metricsunmatched
Point of Sale (POS) Systemsunmatched
Resolve Customer Issuesunmatched
Retailunmatched
Retail Managementunmatched
Retail Merchandisingunmatched
Revenue Growthunmatched
Safety Complianceunmatched
Salesunmatched
Schedule Developmentunmatched
Team Lead/Managerunmatched
Team Playerunmatched
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