Store Manager

As a Store Manager Trainee, youll train on all aspects of successfully running a store in preparation for running for your own store. Youll be involved in supervising day-to-day store activities, ensuring overall store performance, identifying staffing needs, managing schedules and developing operational action plans while mentoring and developing the team.

Position Type: Full-Time
Estimated Hours: 45 hours per week
Store Manager Trainee Starting Wage: $25.50 per hour
Estimated Store Manager Earning Potential Year 1: Up to $104,000 (inclusive of salary and bonus when applicable)
*Estimate may vary by location

Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.

Consistently demonstrate the Mindsets, OUR CLIENT Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
Supervises the day-to-day operations and performance of the team to provide the highest level of customer service for the customer
Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
Handles customer concerns and ensures an appropriate resolution
Ensures proper store signage is maintained at all times, as well as the quality and freshness of OUR CLIENT products
Assists in the hiring of store personnel by reviewing resumes and employment applications, as well as interviewing candidates
Prepares, manages, and revises weekly schedules to ensure appropriate store staffing levels
Establishes and communicates job responsibilities and performance expectations to direct reports to ensure mutual understanding and desired results
Conducts store meetings
Identifies training and development opportunities that will assist direct reports in achieving enhanced performance
Conducts annual performance evaluations, recommending store personnel for advancement and termination as appropriate
Achieves store payroll and total loss budgets
Manages cash audits in conjunction with their direct leader according to company guidelines
Monitors the competitive environment within the community and makes recommendations to the direct leader regarding adjustments necessary to maintain a competitive position
Provides product feedback to their direct leader, including recommendations regarding new items to carry or those that should be discontinued
Provides a safe environment for employees, customers, and vendors by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining store equipment in proper working order
Oversees product merchandising and maintains proper stock levels through appropriate product ordering
Conducts store inventory counts and reconciliations according to company guidelines
Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
Other duties as assigned

Physical Demands:

Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store
Must be able to perform duties with or without reasonable accommodations.

Job Qualifications:

You must be 18 years of age or older to be employed for this role at OUR CLIENT
Ability to work both independently and within a team environment
Ability to provide and lead others to provide prompt and courteous customer service
Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
Ability to interpret and apply company policies and procedures
Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
Ability to evaluate and drive performance of self and others
Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
Ability to operate a cash register efficiently and accurately
Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
Meets any state and local requirements for handling and selling alcoholic beverages

Education and Experience:

High School Diploma or equivalent preferred
A minimum of 3 years of progressive experience in a retail environment
A combination of education and experience providing equivalent knowledge
Prior management experience preferred

Travel:

Full-Time Store Manager Trainees will often train at multiple locations and must have flexibility to travel within divisional requirements

OUR CLIENT offers competitive wages and benefits, including:

• 401(k) Plan
• Company 401(k) Matching Contributions
• Employee Assistance Program (EAP)
• PerkSpot National Discount Program

In addition, eligible employees are offered:

• Medical, Prescription, Dental & Vision Insurance
• Generous Vacation Time & 7 Paid Holidays
• Up to 6 Weeks Paid Parental Leave at 100% of pay
• Up to 2 Weeks Paid Caregiver Leave at 100% of pay
• Short and Long-Term Disability Insurance
• Life, Dependent Life and AD&D Insurance
• Voluntary Term Life Insurance