Store Manager

About TOTEME

TOTEME is a fashion house rooted in Swedish sensibilities, modern aspirations, and the notion of style.

With an appreciation for how pieces are worn in practice, we create emblematic designs with an emphasis on materiality and shape. Archetype pieces are realized in authentic materials, rich textures and graphic silhouettes. Representing a direct and decisive way of dressing, the collections are contextualized in curated edits, visuals, and spaces.

TOTEME was founded in 2014 by Elin Kling and Karl Lindman. From the atelier in Stockholm, we create women’s and men’s collections spanning ready-to-wear, shoes, bags, accessories, and jewelry.

The role

TOTEME is looking for a Store Manager to join our store in Los Angeles, on Melrose Avenue full-time. In this role, you will be responsible for managing the team, overseeing daily operations, driving sales and clienteling, and ensuring an elevated client experience. As a brand ambassador, you will embody TOTEME’s values and aesthetic, inspiring your team while enhancing the brand’s presence in the market. You will report to the Regional Retail Manager.

Responsibilities

• Lead and inspire the team to deliver an exceptional client experience and nurture long-term client relationships through a clienteling mindset.

• Drive sales performance and take full ownership of store targets.

• Recruit, onboard, coach, and develop team members.

• Manage daily store operations through clear delegation, planning, and follow-up.

• Manage scheduling and staffing plans to ensure optimal store coverage.

• Monitor budgets and expenses with a sustainable, cost-conscious approach.

• Supervise stock levels, deliveries, and sell-through performance.

• Implement company policies, procedures, and reporting standards.

• Collaborate with the Buying team to share valuable store and client insights.

• Lead visual merchandising execution in line with TOTEME’s brand identity.

• Plan and deliver in-store events and retail activations.

• Participate in and contribute to TOTEME’s social and environmental sustainability strategy.

Your profile

• Minimum of three years’ experience in store management, preferably within luxury fashion retail.

• Proven leadership skills with the ability to inspire, guide, and develop high-performing teams.

• Strong experience working in an omnichannel environment and with CRM systems.

• Skilled in clienteling with a focus on building long-term customer relationships.

• Proficient in back-office operations, including stock management and reporting.

• Fluent in English, both written and spoken; additional languages are a plus.

About you

• A confident and empathetic leader with a genuine passion for developing people.

• Highly organized, proactive, and solution-oriented in your approach.

• A strong communicator with exceptional interpersonal skills.

• Commercially minded, results-driven, and attentive to detail.

• Sharp visual eye and strong appreciation for aesthetics.

• Aligned with TOTEME’s brand values and identity.

• Available to work a flexible schedule, including evenings and weekends.

This is a full-time position based at TOTEME’s Los Angeles Store on Melrose Avenue, starting as soon as possible.

The salary for this role ranges between $100,000-$125,000 per year USD before tax and will be set according to the applicant's profile, skills and previous experience.

TOTEME has teams in Stockholm, London, New York, and Shanghai, as well as retail spaces across Europe, North America, and Asia.

TOTEME has an internal career development and title framework and the job title used in the recruitment ad may differ from the title used internally at TOTEME.

Sustainability is an important part of how we operate at TOTEME. As a certified B Corporation, we are committed to continuously improving our social and environmental impact. We expect all employees to understand our sustainability commitments and contribute to responsible business practices within their respective roles.