Strategic Project Manager

Position Summary

Strategic Project Manager to lead the replacement of its legacy probation case management system.  The position will operate within a multi-level governance framework, supporting executive decision-making, managing stakeholder alignment, and facilitating issue escalation across business, technology, and judicial leadership.

Strategic Leadership and Governance

• Lead the full project lifecycle, from requirements and procurement through design, build, data migration, testing, statewide rollout, and decommissioning of ICON/JPOD.
• Develop and maintain the master schedule, budget, scope baseline, and benefits realization plan.
• Translate the Branch's strategic goals for probation into clear project objectives and measurable success criteria.

Vendor and Procurement Management

• Support the solicitation, evaluation, and selection of a solution vendor under state procurement rules.
• Hold vendors and internal teams accountable for quality, schedule, and cost.

Legislative and Policy Compliance

• Track Colorado statutes, Chief Justice Directives, and probation standards affecting system requirements, and build them into the solution.
• Coordinate with legal, policy, and research staff so the system supports required reporting, risk and needs assessments, and evidence-based practices.

Stakeholder Engagement and Change Management

• Engage chief probation officers, officers, supervisors, judges, court staff, and partner agencies across all 23 judicial districts, urban and rural alike.
• Lead human-centered design activities, such as field observation, user testing, and feedback loops with frontline staff.
• Direct organizational change management, training, communications, and go-live support.
• Make sure the client-facing parts of the system are accessible, plain-language, and equitable for justice-involved individuals.

Risk, Quality, and Reporting

• Identify, track, and mitigate risks and issues; escalate decisions promptly.
• Plan cutover so probation supervision is never interrupted.
• Report status, risks, and outcomes to leadership.

Minimum Qualifications

• Bachelor's degree in project management, information systems, public administration, criminal justice, business, or a related field. Additional relevant experience may substitute for the degree year for year.
• Ten years of progressively responsible project management experience, including at least five years leading large, complex technology implementations with multiple vendors and stakeholder groups.
• Demonstrated experience managing a multi-year schedule.
• Experience leading enterprise system replacements that included data migration and organizational change management.
• Ability to pass a criminal background check.

Preferred Qualifications

• Project Management Professional (PMP), PgMP, or equivalent certification.
• Agile and change management certifications.
• Experience with Waterfall Project methodology.
• Experience applying Waterfall governance and procurement controls in conjunction with Agile solution delivery.
• Experience implementing case management systems for courts, probation, parole, corrections, or other justice agencies.
• Familiarity with Colorado state government, the Colorado Judicial Branch, or CICJIS data exchanges.
• Experience with commercial off-the-shelf (COTS) or configurable SaaS platform implementations in the public sector.
• Experience working with geographically distributed users in both urban and rural settings.

Knowledge, Skills, and Abilities

• Project and program management: command of predictive, Agile, and hybrid methods, and the judgment to choose between them.
• Systems thinking: ability to understand how technology, policy, operations, and people interact, and to see downstream effects of design choices.
• Communication: clear, plain-language writing and speaking for audiences ranging from judges and legislators to frontline officers and vendors.
• Facilitation and influence: ability to build consensus among stakeholders with competing priorities, without direct authority.
• Empathy for users: genuine interest in how probation officers and clients experience the system, and the discipline to design around their needs.
• Analytical skills: ability to interpret data, evaluate trade-offs, and make sound decisions under uncertainty.
• Integrity and discretion: sound handling of confidential criminal justice information and sensitive organizational matters.
• Resilience: steady leadership through ambiguity, setbacks, and the pressures of a high-visibility public project.
• Benefits orientation: understanding of business outcomes and the ability to support measurement of adoption and value realization objectives.
• Governance and executive engagement: ability to operate within complex governance structures, prepare executive decision materials, facilitate escalations, and support leadership decision-making across multiple organizational levels.
• Change management: ability to support organizational readiness, stakeholder engagement, communications, training, and user adoption activities.

Working Conditions

Working conditions. This is a hybrid position based in Denver. Regular in-state travel may be required, especially during training and rollout. Occasional work outside normal hours is expected around go-live and cutover events.

Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing and Government sectors with local offices in Connecticut, Minnesota, Colorado, Massachusetts, Tennessee, North Carolina, and New Jersey / Pennsylvania area.

Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them. So at iTech Solutions, our personnel are all career IT professionals with a wide range of IT experience. We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.

Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.

Fulltime Employee Benefits Overview:

• Health & Wellness: Comprehensive pre-tax health, dental, and vision insurance options.
• Life Insurance: Group term life insurance and voluntary life insurance coverage.
• Retirement Savings: 401(k) retirement savings plan to help you plan for your future.

iTech Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.