Strategy & Operations Contractor

Job Title: Strategy & Operations Contractor
Location: Remote, CA
Duration: 02 Months

Description

Internal Job title: Strategy & Operations Contractor

Position will potentially be extended through 12/31/2027 - once budgets are released.

About the Role

The Client is a technology and logistics company looking for a Strategy & Operations Contractor to help grow DashPass, our subscription business. You will own the ideation and execution of initiatives that drive DashPass adoption and retention: finding the customer problem, sizing the opportunity, building the business case, and launching the solution. The role fits someone who can take a rough goal with light supervision and come back with the analysis, a recommendation, and a plan.

You’re excited about this opportunity because you will...

• Diagnose: Dig into member problems, from why people join to why they cancel, and find the root cause rather than the symptom.
• Strategize: Turn what you find into a clear recommendation on what we should do and why.
• Analyze: Pull your own data with SQL and AI tools, and build financial models that size opportunities and make the business case.
• Execute: Design and run tests and launches that measurably improve the DashPass member experience.
• Collaborate: Work across Product, Engineering, Analytics, Finance, and Marketing to move decisions forward.

We’re excited about you because...

• You have 2–3 years of experience in management consulting, strategy and operations, or a similar analytical role.
• You bring sound strategic thinking and are comfortable with ambiguity. Given a broad question, you structure it, form a hypothesis, and come back with a plan.
• You are strong in SQL and financial modeling in Excel or Google Sheets, and you pressure-test your own numbers.
• You turn analysis into a point of view: what the numbers mean, what we should do, and what you would look at next.
• You use AI tools to work faster, from drafting queries to automating repetitive analysis.
• You have led cross-functional work without direct authority, and you communicate clearly to working teams and senior leaders.
• You are customer obsessed and start every problem from the member’s experience.

Preferred Skills

• Strategy and problem structuring
• SQL and data analysis
• Financial modeling (Excel/Sheets)
• AI tools for analysis and automation
• Experiment design and business cases
• Cross-functional project management
• Executive communication