JOB SUMMARY:
REV has positions available for Structured Cable Installers within REV''s Structured Wiring department. This is a valuable opportunity for candidates with technical abilities and a customer service-oriented attitude to grow their career with a great company. The essential function is installing REV's fiber network inside Business Properties. (Television, internet, phone service).
ESSENTIAL DUTIES, FUNCTIONS & KEY ACCOUNTABILITIES: (include but not limited to)
LEVEL I and LEAD (All duties applicable to each level unless indicated otherwise):
- Receives task assignments from ABS Manager and Business Operations Support Specialist
- Installs telecommunication and related equipment, according to service/job order specifications, standards, and procedures
- Fluidly operate electronic devices such as PCs, laptops, tablets, and smartphones
- Maintains and reports accurate records of hours and materials used
- Processes detailed paperwork and/or electronic records
- Reports and monitors service/job order changes
- Install Fiber, CAT5 and Coax cable as needed
- String Aerial Drop as needed
- Experience installing Low Voltage CAT 5, CAT 6, Coax and fiber connections
- Terminates various low wiring including Fiber, RG-59, RG-11, Cat-3, Cat-5, Cat-6, and speaker wire
- Install ONTs
- Use wire trouble shooting tools such as tracer/toner and continuity testers, DSAM meters, volt meters, PON meters, OTDR, and WIFI spectrum analyzers
- Read product material for product knowledge advancement
- Understanding of frequency response
- Must be a skilled driver with the ability to drive a vehicle with a manual shift
- Task may vary depending on the need of the company
- Maintain a clean and organized work area and vehicle
- Be on time and maintain a punctual schedule, as required
- Performs any other duties as assigned or as needed
ADDITIONAL RESPONSIBILITIES (All levels)
- Ability to make patch panel terminations, conduct cable testing, make network jack connections, install data racks, terminate fiber optic cabling, and make fiber connections
- Install, maintain, and repair low voltage systems and associated equipment
LEAD - ESSENTIAL DUTIES, FUNCTIONS & KEY ACCOUNTABILITIES (in addition to Level I Duties):
- 2+ years of experience installing Low Voltage CAT 5, CAT 6, Coax and fiber connections
- Follow blueprints, building diagrams, floor plans, and electrical layouts
- Perform site surveys and review building/floor plans to define scopes of work, material requirements, and installation processes
- Assist Engineers and Field Service Technicians with installation of our services
- Assist Engineers and Field Service Technicians troubleshoot video, voice, and data services
- Demonstrate knowledge of proper phone and email communication
- Travel to each project assigned to; may include out of state travel
- Work with staff to diagnose and resolve service issues
- Communicate job completion to supervisor
- Excellent customer service skills
PERFORMANCE STANDARDS (All Levels)
- Accepts responsibility
- Communicates effectively
- Ensures quality assurance standards within deadline
- Follows established safety procedures, policies, and work rules
- Manages time wisely
- Provides services that meet Management, employee, and customer expectations
- Works well with others and provides assistance willingly
- Will work to exceed all standards listed above
KNOWLEDGE & SKILLS (All levels):
- Perceives color and depth accurately
- Possesses reading, writing, mathematical, and comprehension skills; requires legible printing talent
- Requires ability to operate mechanical and electrical equipment including PCs, laptops, tablets, and smartphones
- Knowledge of all services offered by REV, regulatory industry standards and procedures, and new technology
- Understands basic electronics, specification sheets and circuit diagrams
EVALUATION:
Performance of this job will be evaluated in accordance with procedures established by the company on the evaluation of management personnel.
QUALIFICATIONS & PREREQUISITES (All levels)
Required (ALL LEVELS):
- Must possess a valid driver's license; must be a skilled driver with the ability to drive a vehicle with a manual shift
- Must be able to travel out of state for a week at a time (housing and travel will be covered by REV and meals are reimbursed)
Required (LEAD) - In addition to the above
- 2+ years of experience installing Low voltage CAT 5, CAT 6, Coax and fiber connections
Preferred (All Levels):
- High school diploma or GED equivalency