Merit Technologies / SmartBiz Services is looking for a Full-Time Structured Cable Technician who will provide management of daily activities using their technical resources to meet the operational needs of the company. In this role you will be responsible for the repair, replacement, labeling, installation, and troubleshooting of copper wiring, fiber wiring, UPS units, PDU units, and pathways that make up the infrastructure. You will plan, design, and implement network and system engineering plans of moderate scope and complexity with assistance from our Project Manager. There is a strong opportunity to grow with the company, professionally and financially. Note: Merit Technologies does NOT mandate vaccines.
Requirements
- Working under our data center manager and Director of ICT
- Responding to incident tickets to resolve issues
- Complete change tasks assigned to the team
- Complete project tasks
- Troubleshooting connection issues within and between locations
- Work within the ticketing system to update statuses on active work
- Installing, moving, and removing devices.
- Managing inventory
- Installing, testing, moving, labeling, and removing copper and fiber cabling.
- Generating reports
- Perform quality checks of work performed
- Provide feedback on work prioritization
· Emergency Response:
- Act swiftly and efficiently in response to emergency situations, accidents, or breakdowns, dispatching assistance and resources as needed.
- Should an emergency come up after hours it is a requirement of this role to go onsite to resolve the emergency after hours incident.
Qualifications:
- High school diploma or equivalent education
- CommScope experience is preferred
- Experience in working with copper and fiber
- A minimum of one year working in a similar role
- Excellent communication and interpersonal skills
- Problem-solving and decision-making abilities
- Ability to work in a fast-paced environment and remain calm under pressure
- Detail orientated
- Willingness to work within a close team
Merit Technologies is a leading IT company in South Carolina that offers outsourced IT services and careers. They also have an outstanding reputation based on their industry-leading solutions and exceptional customer service. We are always interested in meeting new talent – that’s why our award-winning reputation as the top IT services company is spreading and growing. We have an impressive customer base, a solid pipeline of new business, and a proven track-record of growth.
Merit Technologies is a leading IT company in South Carolina that offers outsourced IT services and careers. They also have an outstanding reputation based on their industry-leading solutions and exceptional customer service. We are always interested in meeting new talent – that’s why our award-winning reputation as the top IT services company is spreading and growing. We have an impressive customer base, a solid pipeline of new business and a proven track-record of growth.