Student Assistant, Registrar's Office

About City University of Seattle:

City University of Seattle (CityU) is a distinguished and comprehensive private nonprofit university and an affiliate of the National University. We serve students regionally, nationally, and globally, reaching across borders to impart knowledge and empower individuals. With a focus on adult learners and online students, we provide flexible, accessible programs tailored to meet the needs of the modern learner. Offering over 60 academic degree programs, we are committed to expanding our student's knowledge, skills, and possibilities. Our mission is deeply rooted in the belief that education can improve lives. We invite you to join us in our commitment to fostering community, promoting diversity, and providing an environment where every student can thrive and achieve their educational goals.

Job Description:

Job Summary:

Support the maintenance and management of student records for the Registrar's Office.

Essential Duties and Responsibilities:

• Respond to basic customer service inquiries in person and via phone and email.
• File paper and electronic documents.
• Create new student record files.
• Maintain paper and electronic records at the direction of RO staff, maintaining confidentiality and security of documents at all times.
• Fulfill record requests from both paper and electronic archived materials.
• Provide clerical support to RO staff, including record tracking, filing, printing, and mailing documents.

Requirements:

Minimum Qualifications:

• Must be current City University of Seattle students enrolled in an academic program of study.
• Office experience and data entry experience are preferred.
• Ability to alphabetize and file quickly and accurately.
• Must demonstrate a high level of customer service, attention to detail, and organizational ability.
• Ability to problem-solve.
• Ability to receive and communicate confidential and sensitive information with a high level of discretion.
• Ability to perform job duties with moderate supervision and to effectively prioritize work.
• Ability to read, comprehend, and write correspondence and memos. Ability to communicate effectively one-on-one and in small group situations with diverse student, staff, and faculty populations.
• Proficiency with MS Office products.

Additional Information:

Hours:

This is a part-time (19.5 hours per week) student position.

Salary:

This position pays a minimum wage of $21.30 per hour.

Application Instructions:

City University of Seattle accepts applications through this online process only. For consideration, please submit a complete application packet. A complete application includes:

• Completed Electronic Application Form
• Resume
• Cover Letter

Once you have created a profile, please remember to record your password. Responses will be sent to your Interview Exchange account if you use the 'Help Desk' feature. A hiring manager will contact candidates with qualifications and experience most aligned with current needs. Once the position is filled, you will see a status update in your account profile.

If you encounter technical problems while applying for a position, please use the 'Help Desk' feature in your Interview Exchange account to submit the issue to technical support. For non-technical issues or questions, please email employment@cityu.edu.

City University of Seattle is an equal opportunity employer and is continuously working to build a diverse faculty and staff. City University strongly encourages inquiries from all qualified individuals interested in becoming part of the CityU team, including women, Aboriginal peoples, persons with disabilities, and members of visible minorities.