Student CARE Specialist

Reporting to the Student CARE Coordinator this position promotes student wellbeing, safety and security by working with campus stakeholders to address student support, concerns, and behavior. This position collaborates with campus partners, including: UNM Police, Office of University Council, Student Health and Counseling, Emergency Management, Compliance Ethics and Equal Opportunity, Dean of Students'', Student Affairs departments and other staff and faculty as needed. This position CARE plans and performs case management duties related to student CARE cases.

Duties and Responsibilities:

• Serves as the primary liaison for the Campus Assessment Response Education (CARE) Team. Responsible for planning, coordinating, and hosting bi-weekly CARE meetings with campus partners.
• Gathers and assesses data from diverse sources, such as incident reports, security personnel, academic staff, Student Affairs personnel, and other relevant parties, to form a thorough student case conceptualization.
• Follows industry standards to evaluate reports appropriately, create follow-up actions, and facilitate case management and documentation regarding student cases.
• Oversees a caseload of Student CARE cases. Creates CARE Actions, provides follow up and supports students, staff, and faculty in navigating University processes and procedures.
• Facilitates effective communication and information sharing among team members and other relevant stakeholders, ensuring confidentiality and adherence to privacy regulations.
• Maintains detailed and accurate records of student CARE cases, documenting the team''s actions, decisions, and follow-up activities.
• May serve as a Respondent Support Specialist who works with respondents in Title IX cases through the Compliance Ethics and Equal Opportunity Office.
• Plans, coordinates, promotes, and provides training, promotional events and programs to educate students, staff, and faculty on supporting, and addressing student behaviors and concerns.
• Serves as Campus Security Authority as outlined by the Clery Act.
• Performs job-related duties as assigned.