Student Housing Community Manager

University Highlands Student Apartments
  • Boone, NC
  • Full-time
7 days ago

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Health insurance
  • Paid time off

About the Role:
Appalachian Real Estate Development Corporation is seeking a dynamic, organized Student Housing Community Manager to lead App State's brand-new off-campus student apartment community. This is an exciting opportunity to make a real impact on the student living experience while managing a brand-new community with leases beginning in August 2027.  You will lead a team of maintenance technicians, a leasing manager, and student ambassadors, and you will report directly to the general manager.



Responsibilities:
  • Oversee day-to-day operations of an 847-bed student housing apartment community, ensuring a safe and welcoming environment
  • Manage leasing activities including leasing goals, tours, applications, lease signings, and renewals to maintain high occupancy rates
  • Supervise, train, and support on-site staff including leasing consultants and maintenance team members
  • Build and maintain positive relationships with residents, addressing concerns and resolving conflicts in a timely manner
  • Coordinate resident events and community engagement programs to foster a strong sense of community that's connected to the university
  • Monitor property budget, process invoices, and prepare financial reports for ownership
  • Enforce community policies and lease compliance, including move-in/move-out inspections
  • Collaborate with local university contacts to support student outreach and marketing efforts
Requirements:
  • 2+ years of property management experience, required in student housing or multifamily residential
  • Strong leasing and customer service skills with a resident-first mindset
  • Experience with property management software (AppFolio or similar)
  • Excellent communication, conflict resolution, and organizational skills
  • Ability to lead and motivate a team in a fast-paced environment
  • Familiarity with Fair Housing laws and landlord-tenant regulations
  • Bachelor's degree in Business, Real Estate, or related field preferred
About Us:
Mountaineer Ridge is a brand-new student housing community in the heart of Boone, NC, owned and operated by Appalachian State University.   

Numbers & Facts

LocationBoone, NC
Job TypeFull-time

Skills

  • Billingunmatched
  • Brand Managementunmatched
  • Budget Managementunmatched
  • Commercial Real Estateunmatched
  • Communication Skillsunmatched
  • Community Programsunmatched
  • Conflict Resolutionunmatched
  • Customer Support/Serviceunmatched
  • Event Managementunmatched
  • Financial Reportingunmatched
  • Health Insuranceunmatched
  • Leadershipunmatched
  • Leasingunmatched
  • Maintenance Servicesunmatched
  • Marketingunmatched
  • Organizational Skillsunmatched
  • Property Managementunmatched
  • Real Estate Developmentunmatched
  • Regulationsunmatched
  • Student Housingunmatched
  • Team Lead/Managerunmatched
  • Time Managementunmatched

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