Student Services Specialist

Position Information

TYPE OF RECRUITMENT: External

POSITION: Student Services Specialist

LOCATION: NDSCS - Fargo, North Dakota

TYPE OF APPOINTMENT: Full-time, 12-month, benefited position

WHO MAY BE CONSIDERED: Anyone eligible to work in the United States

JOB SUMMARY: The Student Services Specialist serves as a primary front-line resource for prospective, new, and continuing students at the NDSCS Fargo locations. This position provides integrated support across the areas of Financial Aid, Admissions, Records and Registration, and Business Affairs, while assisting with administrative support duties as needed. The Student Services Specialist will work closely with Enrollment Services, Business Affairs, Student Affairs, NDSCS Fargo, and other NDSCS departments to implement strategies for enrollment growth and student learning and development. The Student Services Specialist is responsible for supporting the Values, Mission, and Vision as established by the College.

Minimum Requirements

• High level of initiative and independent problem-solving ability
• Excellent written, verbal, and customer service communication skills
• Ability to effectively manage multiple priorities while adapting to the evolving needs of students and the institution
• Strong interpersonal skills with the ability to build positive and professional working relationships with students and staff across the institution
• Ability to maintain confidentiality and discretion with sensitive information
• Ability to work effectively with individuals from diverse backgrounds, cultures, and identities
• Bachelor's degree in education, communication or related field

Preferred Qualifications

• Proficiency in Microsoft Office and similar software

• Experience in college admissions, financial aid or business affairs

• Experience with PeopleSoft or Perceptive Content

Additional Information

SALARY: $47,000-$53,000, commensurate with education and experience

BENEFITS: NDSCS offers a comprehensive benefits package with an estimated value of over $25,000. The package includes single or family health insurance coverage with premiums paid for by the College - with an effective date for new employees the first of the month following the date of hire. Other benefits include basic life insurance, annual and sick leave, retirement plan, tuition waiver, spouse/dependent tuition discount, and employee assistance program. Optional benefits include life, dental, and vision insurance, a flexible spending account, and supplemental retirement plans.

DATE AVAILABLE: As arranged

SCREENING BEGINS: Immediately - for full consideration, applications should be received as soon as possible.

BACKGROUND CHECK: NDSCS requires a successful background check for the selected candidate prior to an official offer of the position.

HOW YOU WILL BE EVALUATED: To be considered, interested candidates must submit an NDSCS employment application. A resume and cover letter may also be required in certain positions. Official transcripts must be made available upon request. Only applicants who appear best qualified based on this review will be invited for a personal interview. The submission of all required materials by the screening date is the responsibility of the applicant.

VETERANS' PREFERENCE: This position is subject to North Dakota Veterans Preference requirements and follows NDUS Policy 601.0 Veterans Preference. An NBG 22 or DD-214 must be provided if claiming veterans preference. If claiming disabled status, a current letter of disability from the VA dated within the last 12 months must also be submitted.

OPEN RECORDS: Pursuant to N.D.C.C. Section 44-04-18, except as otherwise specifically provided by law, all records of NDSCS are public records, open and accessible for inspection during regular office hours. NDSCS shall comply with public records laws and will not disclose information that is considered exempt under the public records laws.

REASONABLE ACCOMMODATION: NDSCS is committed to providing access and reasonable accommodation in its services, programs, activities, education, and employment for individuals with disabilities. To request disability accommodation in the application process, please contact NDSCS Human Resources at 701-671-2903 or NDSCS.HR@ndscs.edu

EQUAL OPPORTUNITY: NDSCS does not discriminate on the basis of age, color, gender identity/expression, genetic information, marital status, national or ethnic original, mental or physical disability, public assistance status, race, religion, sex, sexual orientation, familial or parental status, status as a U.S. veteran/service member, or participation in lawful activity off the employer's premises during nonworking hours which is not in direct conflict with the essential business related interests of the employer.