Student Success Coach
Salary
$53,496.00 - $66,828.00 Annually
Location
Southern Wake Campus
Job Type
Full-time, Annual
Job Number
07243
Military, Veterans, and Special Programs
Student Engagement and Impact-Gen
Opening Date
07/06/2026
Closing Date
7/16/2026 11:59 PM Eastern
FLSA
Exempt
Max Number of Applicants
150
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Position Description
Pay Grade: Specialist 8
The Student Success Coach is responsible for promoting a positive and successful learning experience for students to increase student retention, success, and completion.
Qualifications
Knowledge, Skills, and Abilities:
Knowledge of and commitment to the application of the highest standards of legal and ethical principles
Knowledge of and ability to follow college policies and procedures
Knowledge of current technologies and virtual communication platforms, presentation creation, and web-based applications
Intermediate skills with Microsoft Office, Ellucian (Colleague), and WebAdvisor
Knowledge of college student development, educational advising, and retention practices
Ability to multi-task and organize, prioritize, and follow multiple projects and tasks through to completion with an attention to detail
Ability to relate to a diverse population and to maintain composure when faced with difficult situations
Ability to work independently while contributing to a team environment
Ability to work on multiple campuses, as needed
Ability to communicate with student via various methods (face to face, phone, email, virtual, and text based communication)
Well-developed written and oral communication skills
Ability to travel locally between campuses as needed
Requirements:
Bachelors degree
One year of experience providing advising, counseling, academic coaching, or retention support in a college setting or an equivalent combination of education and relevant experience.
Essential Personnel:
TBD
As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employees professional growth.
Benefits at a Glance
Wake Technical Community College provides a comprehensive, affordable insurance and benefits program. We are continuously investigating new benefit offerings that are responsive to the needs of our annual employees. Click here for more information.
For further information, please contact 919-866-7890.
Please note: Most temporary (part-time or full-time) employees do not earn benefits.
01
Please describe your experience providing advising, counseling ,academic coaching or retention services to students in a college setting.
02
Please describe any experience you have working with at risk students.
03
Describe any experience you have working with campus or community resource referrals.
Required Question
Employer Wake Technical Community College
Address 9101 Fayetteville Rd.
Raleigh, North Carolina, 27603
Phone 9198665934
Website https://www.waketech.edu/