Student Success Navigator

Student Success Navigator

Salary

$56,079.00 Annually

Location

Kutztown, PA

Job Type

Full Time

Job Number

E2026-0110

Division

Academic Affairs

Department

Student Success & Academic Excellence

Opening Date

10/20/2026

Closing Date

11/11/2026 11:59 PM Eastern

Bargaining Unit

SCUPA

Classification

SUA2

• Description
• Benefits
• Questions

Job Summary

Kutztown University invites applications for a Student Success Navigator in the Center for Student Success and Academic Excellence. The Success Navigator will provide individualized and programmatic support services which support the retention efforts of the university and enhance the educational experiences of all students.

• Provides academic support through individual or group sessions to an assigned student caseload.
• Supports the University's early-alert system to identify and retain students at risk.
• Provides accurate and current information to students concerning academic policies and practices and connects with appropriate resources.
• Provides accurate and current pre-advising information utilizing program guides created by faculty so that students are prepared for meetings with faculty advisors.
• Monitors progress of assigned students with check-ins, scheduled meetings, and intrusive follow-up.
• Refers students to appropriate academic personnel and support resources and collaborates with others to monitor and accelerate the academic progress of the students referred.
• Develop and/or implement programs and services related to student success.

Minimum Qualifications

• Bachelor's degree from an accredited college or university
• A minimum of three years of higher education or student services
• Direct experience with retention initiatives
• Strong interpersonal and communication skills
• Ability to work effectively with diverse student populations

Preferred Qualifications

• A master's degree in Student Affairs, Education Administration, Social Work or related area
• Direct experience with assessment best practices in higher education

Supplemental Information

Applications & resumes will be accepted until the position is filled, however; to ensure full consideration, application materials should be received no later than the end of day on November 11, 2026.

The starting salary for this position is $56,079.00, based on the SCUPA Collective Bargaining Agreement.

This position may be eligible for a flexible hybrid work arrangement, permitting a combination of on-site and remote work, subject to applicable organizational policies, operational requirements, and supervisory approval.

All applications for this position must be submitted via our online application/resume system ONLY. Please do not fax, mail, or e-mail any documentation.

A successful interview, reference checks, background clearances (PA State Criminal, PA Child Abuse Clearance & FBI Fingerprinting Clearance), and demonstration of ability are requisite qualifications for all positions.

The University is very interested in hiring employees who have had extensive experience with diverse populations.

Non-Discrimination Statement

Kutztown University does not discriminate in employment or educational opportunities on the basis of sex, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity, or veteran status. To discuss a complaint of discrimination, please contact the Office of Social Equity, Old Main A-Wing, Room 02, by phone at 610-683-4700 or by e-mail at socialequity@kutztown.edu. Pursuant to Title IX of the Education Amendments of 1972, Kutztown University does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that it operates, including admissions and employment. Any inquiries regarding the application of Title IX at Kutztown University may be made to Bradley Davis, the University's Title IX Coordinator, located in Old Main A-Wing, Room 01, by phone at 610-683-4782 or by email at titleix@kutztown.edu, or the Office for Civil Rights located in the Lyndon Baines Johnson Department of Education Bldg., 400 Maryland Avenue, SW, Washington, DC 20202-1100, by phone at 800-421-3481 (TDD: 800-877-8339), by fax at 202-453-6012, or by e-mail at OCR@ed.gov. Kutztown University's Sexual Misconduct, Anti-Discrimination, and Anti-Harassment policies can be found in The Key student handbook or online at https://www.kutztown.edu/about-ku/administrative-offices/social-equity.html.

Notice of availability of the Annual Security Report and Annual Fire Safety Report

The Annual Security Report and the Annual Fire Safety Report, containing policy statements, crime and fire statistics for Kutztown University, is available online. You may also request a physical copy by emailing the KU Clery Compliance Coordinator at clery@kutztown.edu.

To be eligible for medical and supplemental coverage under this plan, you must be a permanent full-time employee or a permanent part-time employee who works at least 50% of full-time hours.

The link for benefits for AFSCME is: https://passhe.edu/hr/benefits/documents/benefit-summaries/pebtf-summary.pdf

• PEBTF Medical/Prescription Drug PPO health plan offered to employees, which includes prescription drug and hearing coverage.
• Get Healthy Wellness Program Voluntary program designed to provide employees with tools and resources to assist in improving and maintaining good health. Participants are rewarded with reduced health care premiums.
• Dental and Vision Coverage Offered at no additional cost to employees.
• State Employee Assistance Program (SEAP) A confidential program which provides a wide range of no-cost services to address a broad range of problems, including counseling, legal, and financial services.
• Group Life Insurance Employer paid term life provided for permanent employees based on onetime salary up to a maximum of $50,000.
• Voluntary Long-Term Disability Insurance (LTD) Income protection equal to 60% of gross annual base salary to a maximum of $5,000 monthly benefit with an option for a 90-day or 180-day benefit elimination period.
• Voluntary Group Life and Personal Accident Insurance (VGLIP/AD&D) Additional life insurance coverage and personal accident insurance to help protect against losses due to accidents or death. Maximum employee coverage is five times the annual salary up to $500,000.
• Group Retirement Plans Employees can choose one of the mandatory retirement plan options - a 401(a), with a 5% employee contribution and a 9.29% employer contribution or the State Employees' Retirement Plan (SERS) pension/investment plan with various enrollment options.
• Voluntary Retirement Plans All employees are eligible to participate in our 403(b) Tax Sheltered Annuity and/ or 457 Deferred Compensation Plan.
• Flexible Spending Accounts Income withheld before taxes for eventual reimbursement of certain medical and dependent care expenses.
• Tuition Waiver benefits vary by employee group.

01

Do you have a bachelor's degree from an accredited college or university?

• Yes
• No

02

Do you have a minimum of three years of relevant experience?

• Yes
• No

03

Do you have direct experience with retention initiatives?

• Yes
• No

Required Question

Employer Kutztown University PASSHE (PA)