Student Support and Success Specialist

About Us

Join our Team at South Georgia State College!

South Georgia State College is a residential state college of the University System of Georgia (USG). SGSC focuses on the core of strong teaching and personalized academic advising. It has a long and distinguished tradition of serving the people of Georgia.

Students pursue associate degrees in 20 programs of study, eight (5) bachelor¿s degrees programs which are transferrable to other institutions or prepare them for careers in a variety of fields and

South Georgia State College institution has given residents in South Georgia a chance to further their education since the early 1900s.

Location

Douglas Campus is located at 100 West College Park Drive| Douglas| GA | 31533

Waycross Campus is located at 2001 S. Georgia Pkwy| Waycross| GA |31503

Valdosta Entry Program is located at 1500 N. Patterson Street| Valdosta| GA |31698

Job Summary

The Student Support and Success Specialist provides direct, individualized and small group support that promotes student persistence, well-being, and academic success. The specialist works with students to develop the academic skills necessary to be successful in college and beyond. Working collaboratively with other members of the Student Success team, the specialist delivers coaching, success and career planning, and conducts proactive outreach to help students overcome barriers and achieve their educational goals. Reporting to the Associate Vice President for Student Success within Academic Affairs and Student Affairs, this position plays an important role within the Student Success team and is based primarily on the Douglas campus with travel to Waycross as needed.

Responsibilities

Performs other duties as assigned by supervisor -

Performs other duties as assigned by supervisor.

Develops and Implement Success Plans -

Develops and implements success plans for students experiencing academic difficulty, including students on academic probation and returning from suspension.

Outreach -

Conducts proactive outreach and ongoing follow-up with students to support persistence and academic progress.

Facilitates Educational Programming -

Develops and facilitates educational programming and workshops focused on student well-being, academic resilience, academic mindset, and student success.

Students Educational and Career Goals -

Supports students in identifying educational and career goals and developing skills in decision-making, problem-solving, self-management, and self-advocacy.

Campus Resources -

Collaborates with the Retention Coordinator to connect students with appropriate campus resources and

opportunities that support academic success, engagement, and belonging.

Monitors Student Progress -

Monitors student progress and academic standing and maintains appropriate documentation of student interaction and intervention.

Effectiveness of Student Support Programming -

Assesses the effectiveness of student support programming and contributes to continuous improvement of student success initiatives.

Coaching and Support -

Provides individualized and small-group student success coaching and support.

Support Student Success Initiatives -

Participates in a variety of initiatives to support student success.

Required Qualifications

Educational Requirements

Bachelors degree in education, psychology, social work, sociology, or related field and one year of relevant experience working with students or young adults; OR an associates degree and three years of relevant experience; OR an equivalent combination of education and relevant experience.

Required Experience

Experience must include work such as student support, education, coaching, mentoring, case management, social services, or a related field.

Preferred Qualifications

Preferred Experience

Experience supporting individuals academic, personal, or other barriers to success.

Experience facilitating educational programs and/or workshops.

Proposed Salary

Commensurate with experience.

Required Documents to Attach

• Transcripts
• List of References

Knowledge, Skills, & Abilities

KNOWLEDGE

Knowledge of student development and student success principles.

Knowledge of Board of Regents policies.

Knowledge of University System of Georgia policies.

Knowledge of factors impacting retention and academic performance.

Knowledge of student support services.

Knowledge of effective coaching, mentoring, and support practices.

Knowledge of principles and practices related to student well-being, mindset, and resilience.

SKILLS

Skill in the analysis of problems and the development and implementation of solutions.

High-level skill in oral and written communication.

Excellent customer service skills.

Contact Information

For more information or questions about the job posting and technical support, please contact OneUSG Connect Support at (877) 251-2644, or by email at support@usg.edu.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Employment is contingent upon successful completion of a background check. Position may require credit check (if using PCard, working with cash, etc.).

The position requires completion of SGSC annual compliance training course such as State Business Transactions, Drug free Workplace, Anti-Harassment Policy, Introduction to Information Security, Workers Compensation, Motor Vehicle Policy, USG Ethics Policy, Conflict of Interests/Outside Activities Policy, Leave Procedures for Faculty and Staff, Georgia Open Records Act, Family Educational Rights and Privacy Act (FERPA), Contracts 101.

Supervisory positions require training in FMLA and Workers Compensation.

Equal Employment Opportunity

South Georgia State College is an Equal Opportunity educational institution and has a strong institutional commitment to diversity and inclusion. In that spirit we are particularly interested in receiving applications from a broad spectrum of people, including, but not limited to minorities and individuals with disabilities. South Georgia State College has a non-discrimination policy that includes sex, race, color, sexual orientation, religion, age, marital status, national origin, disability, and veteran status.

Other Information

This is not a supervisory position.

This position does not have any financial responsibilities.

This position will be required to drive.

This role is not considered a position of trust.

This position does not require a purchasing card (P-Card).

This position may travel 1% - 24% of the time

This position does not require security clearance.

Background Check

• Standard Enhanced + Education + MVR

Other Information

South Georgia State College Mission and Vision Statements

Mission Statement

South Georgia State College supports students in achieving their academic and professional goals by providing high-quality associate and baccalaureate degree programs in an affordable, accessible, and supportive learning environment.

Vison Statement

South Georgia State College will be the best choice for higher education in southeast Georgia, dedicated to affordability, student success, and innovative programs that prepare graduates for advanced studies and professional careers while driving regional economic growth.