The Student Support Case Manager is a position within Student Support and Case Management (SSCM), a department within Student Affairs. The Case Manager works with complex student situations that have impacted the student’s ability to successfully function in the University community, or when the student has been disruptive to the community and requires significant behavioral changes to remain in or return to the University. This position is highly collaborative and plays an active role in non-clinical student case management developing and implementing both long and short-term response plans. Examples of concerns include; but, are not limited to, physical and mental health, student safety, personal crisis, basic needs insecurity, and integration into campus life. The Case Manager does not provide therapy; rather, the Case Manager will help facilitate a student’s access to, and appropriate utilization of, University and/or community services while coaching students toward appropriate self-care, self-management, autonomy, and self-advocacy. This position reports directly to the Director of Student Support and Case Management (SSCM) and works collaboratively with other staff members within SSCM and Student Affairs, as well as other on- and off-campus colleagues and partners.
Student Affairs houses the University’s student services organizations, which provide services and programs designed to assist students in achieving their academic and personal goals. Student Affairs coordinates the development of these services and programs and serves as an advocate for students across the University community.