The Alumni Engagement Specialist contacts Regent University alumni to engage conversation, promote charitable giving, and advance the mission and vision of Regent University. This position connects with alumni, shares information about Regent, offers prayer support to alumni, and encourages charitable giving.
Additional Responsibilities:
Serves as a phone agent to call and engage Regent alumni
Builds an excellent understanding of alumni data within the CRM and other systems
Ensures proper recording and documentation of alumni contact information and payment information within the CRM and other systems
Prays with and for alumni over the phone
Serves as support staff for Advancement and Alumni events
Contributes to the Alumni Engagement department and promote a teamwork environment
Assumes other duties as assigned by supervisor
Qualifications:
High School diploma
Ability to work effectively and collaboratively within a team environment
Must have excellent computer skills and ability to learn new software systems and databases
Must be attentive to detail, organized, and able to work independently and in team settings
Must have exceptional customer service skills
Commitment to Regent's core values of Excellence, Innovation, and Integrity
Salary: $12.77 per hour
Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.