Join our vibrant creative team as a Studio Manager and help guests Client and express their artistic talents. This dynamic, hands-on role blends leadership, customer service, and studio operations to create a welcoming and inspiring environment for guests of all ages and skill levels
As a Studio Manager, you will lead daily operations, support and guide your team, and ensure each guest enjoys a seamless and memorable experience. You'll play a key role in fostering a fun, safe, and inclusive atmosphere that encourages creativity and meaningful connection
WHO WE'RE LOOKING FOR:
This role is ideal for someone with a background in management, hospitality, boutique retail, guest services, or creative studios who thrives in a warm, people-centered environment
You are a confident and supportive leader who can manage a team of 5–10 employees while maintaining high standards of service and team morale
You may be a great fit if you have:
A polished, professional presence and outstanding interpersonal skills
Proven success in management, hospitality, retail, or guest experience roles
Confidence in engaging with a diverse range of customers
Strong attention to detail and a proactive, solutions-oriented mindset
A collaborative, positive attitude and commitment to high standards
Ability to multitask in a fast-paced, hands-on environment
An appreciation for creativity, design, or the arts (a plus, not required)
KEY RESPONSIBILITIES:
Create a warm, welcoming environment for all guests
Deliver exceptional customer service throughout the guest experience
Lead and support a team to ensure smooth daily operations
Maintain a clean, organized, and visually appealing studio
Oversee backroom pottery processes and studio preparation
Process transactions and manage POS systems
Manage quarterly inventory
Take ownership of sales performance, staffing, and payroll management
QUALIFICATIONS & EXPERIENCE:
Minimum of 2 years in a management or leadership role
Strong communication, organizational, and time management skills
Confident, friendly, and professional in customer interactions
Experience with scheduling, hiring, onboarding, and training staff
Experience with inventory management
Comfortable using POS systems and performing basic math
Fluent in reading, writing, and speaking English
Availability to work weekends and some weekdays
Interest in art or ceramics is a plus
BENEFITS:
Competitive hourly pay
Gratuity in addition to base wage
Generous employee discount
Paid Time Off (PTO)
401(k)
PHYSICAL REQUIREMENTS:
This position requires standing and moving throughout the studio for extended periods
Applicants should be comfortable with:
Repetitive arm and shoulder movements
Bending, twisting, reaching, and squatting
Climbing ladders occasionally
Lifting and carrying up to 20 lbs.
Using a telephone and computerized register
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req26-00425
Numbers & Facts
Location
Willow Glen, CA
Salary
$27–$32 Per Hour
Skills
Communication Skillsunmatched
Customer Relationsunmatched
Customer Service Operationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Diversityunmatched
English Languageunmatched
Hospitality and Tourismunmatched
Interpersonal Skillsunmatched
Inventory Managementunmatched
Leadershipunmatched
Lift/Move 20 Poundsunmatched
Mathematicsunmatched
Multitaskingunmatched
Onboardingunmatched
Operational Supportunmatched
Operationsunmatched
Organizational Skillsunmatched
Payroll Managementunmatched
Point of Sale (POS) Systemsunmatched
Retailunmatched
Salesunmatched
Staff Trainingunmatched
Systems Administration/Managementunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Time Managementunmatched
Transaction Processing/Managementunmatched
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