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Subject Matter Expert (Support&Ops)

HCL Technologies Ltd
  • IL
    25 days ago

    Job Description

    Job Description

    Subject Matter Expert (Support&Ops)

    Gautam Buddha Nagar, Uttar Pradesh

    Job Summary

    Active Directory & Group Policy (GPO) L3 Engineer

    Job Summary

    We are seeking an experienced Active Directory & GPO L3 Engineer responsible for the design, administration, troubleshooting, security, and optimization of enterprise Active Directory environments. The candidate will act as the highest-level technical escalation point for AD, DNS, Group Policy, authentication, and identity-related services while ensuring security compliance and operational stability. The role requires strong expertise in Windows Server, Active Directory Domain Services (ADDS), Group Policy Objects (GPO), PowerShell automation, and hybrid identity platforms.

    Key Responsibilities

    Active Directory Administration

    • Design, implement, and maintain Active Directory infrastructure.
    • Manage Domain Controllers, Sites & Services, Trust Relationships, and Forest/Domain Functional Levels.
    • Perform AD health checks, capacity planning, and performance optimization.
    • Manage OU structures, security groups, and delegation models.

    Group Policy (GPO) Management

    • Design and implement enterprise GPO strategies.
    • Create, modify, troubleshoot, and optimize Group Policy Objects.
    • Manage GPO inheritance, WMI filtering, loopback processing, and security filtering.
    • Standardize endpoint security and configuration through GPOs.
    • Conduct GPO audits and maintain backup/recovery procedures.

    Security & Compliance

    • Implement AD security hardening and Tiered Administration.
    • Monitor privileged accounts and administrative access.
    • Review AD audit logs and compliance reports.
    • Address vulnerabilities, replication issues, and security findings.

    Troubleshooting & Escalations

    • Provide L3 support for critical incidents and problem management.
    • Resolve replication failures, DNS issues, authentication problems, and GPO processing errors.
    • Perform root cause analysis (RCA) and preventive actions.
    • Support DR exercises and recovery validation.

    Mandatory Technical Skills

    • Active Directory Domain Services (ADDS)
    • Group Policy Management (GPO)
    • Windows Server 2016/2019/2022
    • DNS, DHCP, LDAP, Kerberos
    • PowerShell Scripting
    • AD Sites & Services
    • AD Replication Management
    • Trusts and Forest Management
    • Azure AD / Microsoft Entra ID
    • Microsoft 365 Identity Integration
    • Security Hardening & Audit Compliance

    Key Responsibilities

    Active Directory & Group Policy (GPO) L3 Engineer

    Job Summary

    We are seeking an experienced Active Directory & GPO L3 Engineer responsible for the design, administration, troubleshooting, security, and optimization of enterprise Active Directory environments. The candidate will act as the highest-level technical escalation point for AD, DNS, Group Policy, authentication, and identity-related services while ensuring security compliance and operational stability. The role requires strong expertise in Windows Server, Active Directory Domain Services (ADDS), Group Policy Objects (GPO), PowerShell automation, and hybrid identity platforms.

    Key Responsibilities

    Active Directory Administration

    • Design, implement, and maintain Active Directory infrastructure.
    • Manage Domain Controllers, Sites & Services, Trust Relationships, and Forest/Domain Functional Levels.
    • Perform AD health checks, capacity planning, and performance optimization.
    • Manage OU structures, security groups, and delegation models.

    Group Policy (GPO) Management

    • Design and implement enterprise GPO strategies.
    • Create, modify, troubleshoot, and optimize Group Policy Objects.
    • Manage GPO inheritance, WMI filtering, loopback processing, and security filtering.
    • Standardize endpoint security and configuration through GPOs.
    • Conduct GPO audits and maintain backup/recovery procedures.

    Security & Compliance

    • Implement AD security hardening and Tiered Administration.
    • Monitor privileged accounts and administrative access.
    • Review AD audit logs and compliance reports.
    • Address vulnerabilities, replication issues, and security findings.

    Troubleshooting & Escalations

    • Provide L3 support for critical incidents and problem management.
    • Resolve replication failures, DNS issues, authentication problems, and GPO processing errors.
    • Perform root cause analysis (RCA) and preventive actions.
    • Support DR exercises and recovery validation.

    Mandatory Technical Skills

    • Active Directory Domain Services (ADDS)
    • Group Policy Management (GPO)
    • Windows Server 2016/2019/2022
    • DNS, DHCP, LDAP, Kerberos
    • PowerShell Scripting
    • AD Sites & Services
    • AD Replication Management
    • Trusts and Forest Management
    • Azure AD / Microsoft Entra ID
    • Microsoft 365 Identity Integration
    • Security Hardening & Audit Compliance

    Skill Requirements

    Active Directory & Group Policy (GPO) L3 Engineer

    Job Summary

    We are seeking an experienced Active Directory & GPO L3 Engineer responsible for the design, administration, troubleshooting, security, and optimization of enterprise Active Directory environments. The candidate will act as the highest-level technical escalation point for AD, DNS, Group Policy, authentication, and identity-related services while ensuring security compliance and operational stability. The role requires strong expertise in Windows Server, Active Directory Domain Services (ADDS), Group Policy Objects (GPO), PowerShell automation, and hybrid identity platforms.

    Key Responsibilities

    Active Directory Administration

    • Design, implement, and maintain Active Directory infrastructure.
    • Manage Domain Controllers, Sites & Services, Trust Relationships, and Forest/Domain Functional Levels.
    • Perform AD health checks, capacity planning, and performance optimization.
    • Manage OU structures, security groups, and delegation models.

    Group Policy (GPO) Management

    • Design and implement enterprise GPO strategies.
    • Create, modify, troubleshoot, and optimize Group Policy Objects.
    • Manage GPO inheritance, WMI filtering, loopback processing, and security filtering.
    • Standardize endpoint security and configuration through GPOs.
    • Conduct GPO audits and maintain backup/recovery procedures.

    Security & Compliance

    • Implement AD security hardening and Tiered Administration.
    • Monitor privileged accounts and administrative access.
    • Review AD audit logs and compliance reports.
    • Address vulnerabilities, replication issues, and security findings.

    Troubleshooting & Escalations

    • Provide L3 support for critical incidents and problem management.
    • Resolve replication failures, DNS issues, authentication problems, and GPO processing errors.
    • Perform root cause analysis (RCA) and preventive actions.
    • Support DR exercises and recovery validation.

    Mandatory Technical Skills

    • Active Directory Domain Services (ADDS)
    • Group Policy Management (GPO)
    • Windows Server 2016/2019/2022
    • DNS, DHCP, LDAP, Kerberos
    • PowerShell Scripting
    • AD Sites & Services
    • AD Replication Management
    • Trusts and Forest Management
    • Azure AD / Microsoft Entra ID
    • Microsoft 365 Identity Integration
    • Security Hardening & Audit Compliance

    Other Requirements

    Active Directory & Group Policy (GPO) L3 Engineer

    Job Summary

    We are seeking an experienced Active Directory & GPO L3 Engineer responsible for the design, administration, troubleshooting, security, and optimization of enterprise Active Directory environments. The candidate will act as the highest-level technical escalation point for AD, DNS, Group Policy, authentication, and identity-related services while ensuring security compliance and operational stability. The role requires strong expertise in Windows Server, Active Directory Domain Services (ADDS), Group Policy Objects (GPO), PowerShell automation, and hybrid identity platforms.

    Key Responsibilities

    Active Directory Administration

    • Design, implement, and maintain Active Directory infrastructure.
    • Manage Domain Controllers, Sites & Services, Trust Relationships, and Forest/Domain Functional Levels.
    • Perform AD health checks, capacity planning, and performance optimization.
    • Manage OU structures, security groups, and delegation models.

    Group Policy (GPO) Management

    • Design and implement enterprise GPO strategies.
    • Create, modify, troubleshoot, and optimize Group Policy Objects.
    • Manage GPO inheritance, WMI filtering, loopback processing, and security filtering.
    • Standardize endpoint security and configuration through GPOs.
    • Conduct GPO audits and maintain backup/recovery procedures.

    Security & Compliance

    • Implement AD security hardening and Tiered Administration.
    • Monitor privileged accounts and administrative access.
    • Review AD audit logs and compliance reports.
    • Address vulnerabilities, replication issues, and security findings.

    Troubleshooting & Escalations

    • Provide L3 support for critical incidents and problem management.
    • Resolve replication failures, DNS issues, authentication problems, and GPO processing errors.
    • Perform root cause analysis (RCA) and preventive actions.
    • Support DR exercises and recovery validation.

    Mandatory Technical Skills

    • Active Directory Domain Services (ADDS)
    • Group Policy Management (GPO)
    • Windows Server 2016/2019/2022
    • DNS, DHCP, LDAP, Kerberos
    • PowerShell Scripting
    • AD Sites & Services
    • AD Replication Management
    • Trusts and Forest Management
    • Azure AD / Microsoft Entra ID
    • Microsoft 365 Identity Integration
    • Security Hardening & Audit Compliance

    Apply now

    Information at a Glance

    Why HCLTech?

    At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

    HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.

    Numbers & Facts

    LocationIL
    IndustryComputer/IT Services
    Company Size10,000 employees or more
    Year Founded1991
    Websitehttps://www.hcltech.com/

    About Company

    Employee Strength : 223,000 on March 31, 2025 
    Countries of Operation : 60 Countries

    Consolidated Revenues: US $13.8B ,for 12 months ending March 2025

    HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 for $13.8 Billion. To learn how we can supercharge progress for you, visit hcltech.com.

    Skills

    • Artificial Intelligence (AI)unmatched
    • Auditingunmatched
    • Authenticationunmatched
    • Automationunmatched
    • Biologyunmatched
    • Capacity and Performance Managementunmatched
    • Cloud Computingunmatched
    • Computer Securityunmatched
    • Consumer Packaged Goodsunmatched
    • Corrective Actionunmatched
    • Customer Support/Serviceunmatched
    • DHCP (Dynamic Host Configuration Protocol)unmatched
    • DNS (Domain Name System)unmatched
    • Data Recoveryunmatched
    • Endpoint Securityunmatched
    • Financeunmatched
    • Financial Servicesunmatched
    • Healthcareunmatched
    • Identify Issuesunmatched
    • Kerberosunmatched
    • LDAP (Lightweight Directory Access Protocol)unmatched
    • Maintain Complianceunmatched
    • Manufacturingunmatched
    • Microsoft Active Directoryunmatched
    • Microsoft Product Familyunmatched
    • Microsoft Windows Azureunmatched
    • Microsoft Windows NT Group Policyunmatched
    • Microsoft Windows Serverunmatched
    • Operational Supportunmatched
    • Performance Tuning/Optimizationunmatched
    • Replication and Remote Mirroringunmatched
    • Root Cause Analysisunmatched
    • Scripting (Scripting Languages)unmatched
    • Security Auditingunmatched
    • Security Complianceunmatched
    • Software Engineeringunmatched
    • WMI API (Windows Management Instrumentation)unmatched
    • Windows PowerShellunmatched

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