The Subrogation Adjuster primarily reviews demands from other parties, files and responds to arbitration disputes, and may hear cases as needed. The role also may require the gathering and evaluating evidence, negotiating recoveries, processing payments and deductible reimbursements, maintaining accurate files and reports, and handling related inquiries while ensuring compliance with company guidelines, quality standards, and regulations.
- Review demands from other parties for validity, completeness, and subrogation implications
- File and respond to arbitration filings; prepare necessary documentation and arguments
- Hear cases as required by participating in arbitration hearings
- Review claim files to identify, evaluate, analyze, and interpret subrogation potential
- Coordinate appropriate steps to secure evidence and ensure pursuit, development, and recovery of claims
- Evaluate documentary evidence, record and process all recovery payments, issue payments for subrogation expenses, and ensure policyholders are reimbursed deductible amounts upon recovery
- Maintain accurate subrogation files and diaries across multiple Tesla Insurance Claims systems while responding to routine and complex subrogation inquiries via telephone and email in accordance with company guidelines and regulations
- Degree or equivalent experience
- Strong knowledge of personal lines products, including Property and Casualty and personal umbrella products
- Familiarity with property-related principles, practices, processes, and terminology
- Knowledge of arbitration processes and procedures
- Proficiency in business writing, grammar, punctuation, and professional telephone and email etiquette
- Proficiency in standard business software and web-based applications, including Microsoft Word, Excel, Outlook, and internet browsers
- Property and Casualty (P&C) adjuster's license in the state of domicile, plus non-resident adjuster's licenses in all other states where required-or the ability to obtain them within 60 days of starting
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program