Department:
Facilities
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Summer 2027 Corporate Facilities Internship
Notice: We ask that you apply with your personal email address rather than your school email (.edu) so we can stay connected about future roles at Southwest. Be sure to attach a resume to your application.
The Southwest Airlines' Corporate Facilities Intern may be asked to support a variety of projects within the Corporate Facilities Team:
- Corporate Facilities Team: This Team is responsible for the design and construction of facilities utilized by Southwest Airlines. Typical projects include development of airport facilities (including new cities), Reservations Centers, Maintenance Hangars, Crew Bases, and Provisioning Bases, as well as renovating and expanding existing facilities system-wide.
Additional Details
- Join Southwest as a Summer 2027 Intern, with a 12-week internship lasting from May 18 – August 8, 2027.
- Pay of $21-$24 per hour, corresponding with progress toward degree.
- Stipends may be offered based on eligibility and program criteria.
- The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours (2702 Love Field Drive).
- Dedicate 40 hours each week (maximum of 8 hours per day) to your internship responsibilities and tasks.
- Receive free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel).
- Interns will be provided any required equipment, such as a laptop, for the internship
- U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Duties and Responsibilities
The duties and responsibilities of the Facilities Intern may include, but are not limited to:
- Support HVAC, plumbing, electrical, lighting, and mechanical system inspections
- Create, update, and close maintenance work orders within Southwest CMMS/IWMS
- Conduct routine inspections of buildings, grounds, and common areas
- Prepare inspection reports and assist with corrective action tracking
- Assist in coordinating vendor and contractor activities
- Maintain accurate maintenance records and reports
- Assist with safety audits and compliance inspections
- Support small facility improvement and renovation projects
- Help evaluate opportunities to improve facility reliability and maintenance effectiveness
- Drive internal and cross-departmental initiatives in support of Facilities strategy and continuous process improvement
- Deliver process enhancements and special projects across the Facilities function
- Perform project oversight to ensure teamwork is planned, executed, and reported on in a timely manner and with high quality
- Perform and interpret ad hoc research and analysis to assist with driving decisions
- Develop accurate, timely, and comprehensive reports to facilitate management decision-making
- Research and provide best practice recommendations for a variety of stakeholders
- Assist in data preparation and perform quality assurance on dashboards and reports
- Validate technology project test case results meet expected financial and operational outcomes
- Document findings in accordance with guidelines and report results to team members
- Analyze data and notify department leaders of unusual trends or anomalies
- Analyze potential financial or operational risks from technology system upgrades or projects and recommend test case scenarios to mitigate risk
- Collaborate with team members and internal customers to ensure work is completed within timelines; escalate risk where appropriate
- Update team members and department leaders on project status and outcomes
- Provide potential impact analysis to leadership when accounting or operational system issues occur
- Collaborate with team members to identify, troubleshoot, and overcome challenges and defects
- Examine and evaluate financial and information systems, recommending controls to ensure system reliability and data integrity
- May perform other job duties as directed by employee’s leaders.
Knowledge, Skills, and Abilities
- Demonstrated interest in facilities maintenance and building operations
- Familiarity with commercial building systems, including HVAC, plumbing, and electrical infrastructure
- Exposure to asset management and maintenance planning practices
- Familiarity with vendor and contractor coordination
- Exposure to project coordination and facilities support activities
- Ability to support documentation, reporting, and operational recordkeeping
- Strong critical-thinking, communication, and problem-solving skills
- Ability to identify innovative solutions that improve efficiency and enhance value
- Ability to take initiative while contributing positively to a collaborative Team environment
- Knowledge of economic and accounting principles and practices, customer payment and refund policies, banking, and the analysis and reporting of financial data
- Knowledge of principles and processes for providing Customer and personal services including Customer needs assessment, meeting quality standards for services, and evaluation of Customer Satisfaction
- Skilled in collecting, organizing, visualizing, and assimilating data, including turning raw data into meaningful information using ad hoc reporting tools, data-oriented programming languages, and visualization software
- Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Routinely goes beyond simple numerical checks in quality control
- Maintains high quality even in complex situations with tight deadlines
Education
- High School Diploma, GED or equivalent education required.
- Progress toward a degree, major, or minor in Architecture, Finance, Business Administration, Construction Management, Data Analytics, Economics, Facilities Management, Industrial Engineering, Information Systems, Interior Design, Mechanical Engineering, Project Management, or similar degree required.
- To be eligible, you must be currently enrolled as a full-time student (as defined by your university) at the time of application and during the internship.
- At least 3 semesters remaining at the time the internship ends is preferred.
- Minimum 2.5 cumulative GPA at the time of application.
Experience
- Preferred: Basic experience with design software such as AutoCAD, Revit, and Adobe Suite (InDesign, Illustrator).
- Preferred: Basic understanding of architectural or interior design principles.
- Preferred: Familiarity with space planning, material selection, and design trends.
- Preferred: Ability to use active listening skills to learn and understand other perspectives and the impacts of a project on their processes.
- Preferred: Ability to effectively communicate information and ideas using multiple forms of communication, adjusting tone, style, and content to meet the audience’s needs.
- Preferred: Ability to tell when something is wrong or is likely to go wrong, recognizing issues early.
- Preferred: Pursues changes to operational or analytical status quo that serve to increase efficiency and/or generate revenue (e.g., developing automation, creating new reporting).
- Preferred: Identifies project/analysis opportunities and is able to prioritize in context of other work.
- Preferred: Involvement in campus organizations, clubs, or extracurricular activities.
Southwest Airlines is an Equal Opportunity Employer.
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