Summer Intern: Platform Service Engineering

Platform Service Engineering Intern

Independence Blue Cross

Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Blue Cross - together with its subsidiaries - is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.

At Independence, we see each of our members as an individual, with unique needs and concerns. We're dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations. For more information about Independence access our website at www.ibx.com. We're revolutionizing health care, and our focus is on you!

About The Department:

The Business Technology Services (BTS) DevOps, AI, Cloud Engineering & Automation department is responsible for building and supporting the enterprise technology platforms, cloud services, AI capabilities, and automation solutions that enable application teams to deliver secure, reliable, and scalable digital solutions. The team provides DevOps tooling, CI/CD platforms, cloud engineering services, infrastructure-as-code, observability, developer productivity platforms, and operational automation that accelerate software delivery and improve operational efficiency. The team also plays a key role in advancing the organization's AI and cloud strategy, leveraging Google Cloud Platform (GCP), Vertex AI, BigQuery, and other cloud-native services to enable data-driven decision making, intelligent automation, and generative AI solutions. By establishing engineering standards, reusable services, and self-service capabilities, Platform Services helps teams innovate faster while maintaining security, governance, and operational excellence.

Job Description:

As a Summer Intern within Platform Services, you will work alongside engineers and technology leaders responsible for cloud platforms, AI solutions, developer productivity, DevOps, automation, and enterprise technology operations. This internship provides hands-on exposure to modern software delivery, platform engineering, cloud computing, generative AI, and intelligent automation. You will contribute to initiatives that help development teams build, secure, deploy, and operate applications more efficiently while leveraging AI-powered tools and cloud-native platforms. Intern responsibilities may include assisting with building and enhancing DevOps automation solutions, CI/CD pipelines, and reusable platform engineering capabilities.

Qualifications:

• Programming experience in Python, Java, JavaScript, or similar languages.
• Understanding of software development lifecycle (SDLC), DevOps principles, and modern software engineering practices
• Familiarity with GitHub, Git workflows, and version control concepts.
• Foundational knowledge of cloud computing concepts, preferably with exposure to Google Cloud Platform (GCP), Azure, or AWS.
• Understanding of APIs, microservices, web applications, and data integration concepts.
• Knowledge of scripting, automation, and infrastructure-as-code concepts.
• Interest in Artificial Intelligence (AI), Generative AI, Large Language Models (LLMs), AI Agents, Retrieval Augmented Generation (RAG), and Agentic AI platforms.
• Familiarity with AI-assisted development tools such as GitHub Copilot or similar coding assistants is a plus.
• Interest in application security, secure coding practices, software composition analysis (SCA), vulnerability management, and automated code scanning.
• Exposure to Linux, cloud-native technologies, containers, CI/CD pipelines, or platform engineering concepts is preferred.
• Curiosity and enthusiasm for exploring emerging technologies such as Vertex AI, developer productivity platforms, intelligent automation, and enterprise AI solutions.
• Strong analytical, problem-solving, and critical-thinking abilities.
• Passion for learning new technologies and applying them to real-world business challenges.
• Ability to research, evaluate, and present emerging technology trends and recommendations.
• Strong verbal, written, and presentation skills.
• Ability to work effectively both independently and within cross-functional teams.
• Demonstrated initiative, curiosity, creativity, and willingness to take ownership of projects.
• Strong organizational and time-management skills with attention to detail.
• Ability to communicate technical concepts to both technical and non-technical audiences.
• Interest in innovation, continuous improvement, and leveraging technology to improve developer productivity and business outcomes.

Education:

• Pursuing a degree in Computer Science, Engineering Software, Engineering, Cloud Computing, or Information Technology
• Current Junior, Senior, or Recent grad up to one year

GPA Requirement:

• 3.2+ or greater

Program Dates

Program Start Date: June 1, 2027

Program Completion Date: August 6, 2027

Work Hours

Monday - Friday, 8:30 am - 5:00 pm (37.5 hours per week)

Location

• 1901 Market Street, Philadelphia, PA 19103

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.