Supervisor — Compliance Programs
Location: Denver, CO 80239
Employment type: Full-Time
Department: Human Resources
Salary: $72,000-$96,331
Requisition: SUPER005831
Application deadline: January 30, 2027
Help lead HR compliance programs that support Frontier's operation
As Supervisor — Compliance Programs, you'll support Frontier's compliance with legal and regulatory requirements across drug and alcohol testing, pilot records and background-check programs. You'll help administer key compliance programs, provide day-to-day leadership and guidance to the HR Compliance team, support audits and regulatory requests, and identify opportunities to strengthen processes and controls.
You'll also serve as an HR Compliance contact for scheduled emergency and Operations support, including reasonable suspicion calls, and as a backup Designated Employer Representative (DER) for drug and alcohol-related issues when assigned.
Leadership scope
This role provides day-to-day leadership, guidance, training and mentoring to members of the HR Compliance team and assists with performance management activities. The role reports to Frontier Airlines' Manager, HR Compliance.
What you'll do
Support regulated compliance programs
- Support administration of Frontier's drug and alcohol, Pilot Records Database (PRD), Security Identification Display Area (SIDA) and Criminal History Records Check (CHRC) programs, ensuring compliance with applicable regulations.
- Serve as a backup DER for drug and alcohol-related issues, as assigned.
- Support audits and information requests from governmental agencies regarding drug and alcohol, PRD and CHRC programs.
- Review pilot-applicant drug and alcohol and background records for compliance with company hiring standards and regulatory requirements.
- Escalate compliance concerns, regulatory risks and program issues to management, as appropriate.
Guide the HR Compliance team
- Provide day-to-day guidance, training and mentoring to HR Compliance team members and others within Human Resources.
- Assist with performance management activities, including providing performance feedback and addressing employee performance concerns as appropriate.
- Provide management and employees with information and interpretation of human resource policies, rules and procedures.
- Present drug and alcohol and compliance-related training to managers and employees and participate in related meetings as requested.
- Act as the HR Compliance contact for emergency situations, reasonable suspicion calls and Operations support, as scheduled.
Improve processes and monitor compliance
- Recommend and initiate process improvements and corrective actions to resolve issues and enhance client service.
- Maintain knowledge of changes in the company, industry, and legal and regulatory environment and communicate relevant updates to leadership.
- Seek continuous process improvement and greater efficiency across assigned responsibilities.
- Compile, analyze and research information for monthly, quarterly and annual reports.
- Develop and prepare reports and workforce-related information to assist HR leadership and line organizations with workforce planning.
Support vendors and department operations
- Assist with vendor management activities to support compliance with applicable regulations and service expectations.
- Support vendor selection and onboarding activities as needed.
- Review and process vendor invoices in a timely manner to ensure prompt payment.
- Assist with budget monitoring activities and support departmental efforts to achieve budget goals.
What you'll bring
Required qualifications
- Bachelor's degree in Business, Human Resources or a related field.
- At least three years of experience administering a regulated drug and alcohol program or other compliance-related programs.
- Working knowledge of employment laws and governmental regulations impacting workplace compliance programs.
- General knowledge of computerized recruitment and onboarding processes.
- Excellent verbal and written communication skills.
- Ability to interact effectively with all levels of management and non-management employees and maintain positive business relationships.
- High proficiency in Microsoft Office products, including Word, Excel, Copilot and PowerPoint.
- Experience using Human Resource Information Systems (HRIS).
- Ability to effectively manage multiple tasks and priorities.
- Strong organizational skills and attention to detail.
- Focus on continuous process improvement and operational efficiency.
- Ability to analyze information, identify trends and recommend solutions.
Preferred qualifications
- Experience as a DOT Designated Employer Representative (DER) or similar role.
- One year of experience in a lead, supervisory or team leadership role.
- Experience with employment law and employee relations.
- Airline experience strongly preferred.
Support for work, life and travel
Frontier offers benefits, programs and travel privileges designed to support eligible employees at work and beyond. Availability may vary by role, employment status, eligibility, location, schedule, applicable policies and current plan details.
Depending on role and eligibility, available benefits and programs may include:
- Medical, dental and vision coverage
- 401(k) retirement savings options
- Paid holidays, vacation time and sick time
- Travel privileges on Frontier Airlines and participating partner airlines, based on current program rules and availability
- Buddy passes, based on eligibility and program rules
- Travel-related discounts and employee discounts on select products, services and vendors
- Employee support programs and resources, including the HOPE League, Frontier Airlines’ nonprofit organization
Working at Frontier Airlines
At Frontier Airlines, our mission is to Make Every Flight Count. Whether you support flights, customers, aircraft or the teams behind the operation, your work helps deliver a safe, reliable and value-focused travel experience.
Our work is guided by four core values: customer first, safety always, operational excellence and one team.
About Frontier Airlines
Frontier Airlines is a Denver-based airline serving destinations across the United States and select international markets. Our teams span flight crews, airport operations, aircraft maintenance, customer support, corporate functions and more.
We focus on making travel accessible, practical and easy to personalize while supporting a safe, reliable and efficient airline operation.
Workplace Policies
At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Affirmative Action. Frontier is committed to providing equal employment opportunities for all persons regardless of race, color, religion, gender, gender variance, sexual orientation, age, genetic information, marital status, national origin, citizenship status, disability, military, veteran status, and any other basis protected by federal, state, or local laws.
Diversity is an essential part of our success. Our company flourishes because of the unique backgrounds, skills and ideas that our team members contribute every day. We salute and actively recruit veterans. Military experience is valuable and transferable to many of the positions essential to the operations of our airline.
Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.
Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.