Supervisor, Dispatch Transportation (Burleson, TX)

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the worlds 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: Burleson, TX

Division: Road

Job Posting Title: Supervisor, Dispatch Transportation (Burleson, TX)

Time Type: Full Time

Summary

The Supervisor, Driver Operations is responsible for overseeing the day-to-day activities of company drivers to ensure safe, efficient, and compliant transportation operations. This role provides leadership and support to a team of drivers while coordinating operational activities that promote on-time delivery, regulatory compliance, and high levels of customer satisfaction.

The Supervisor, Driver Operations works closely with operations leadership, customer service teams, and drivers to optimize routing, monitor performance, and resolve operational challenges. This role plays a key part in maintaining compliance with Department of Transportation (DOT) regulations while ensuring drivers operate in accordance with company safety standards and operational procedures.

Duties & Responsibilities

• Supervise and provide leadership to a team of drivers, including performance monitoring, coaching, and ongoing support to ensure efficient and compliant transportation operations.
• Conduct regular driver performance reviews and provide constructive feedback to support continuous improvement and operational excellence.
• Foster a collaborative team environment that promotes safety, accountability, and high performance across the driver team.
• Address and resolve driver-related operational issues, escalating concerns when necessary and ensuring timely resolution.
• Plan, review, and optimize transportation routes to improve fuel efficiency, reduce deadhead miles, and ensure safe and on-time delivery of freight.
• Monitor operational conditions such as traffic, weather, and route constraints, making adjustments as necessary to maintain service reliability.
• Ensure drivers comply with all applicable DOT regulations, federal and state transportation laws, and company policies and procedures.
• Conduct regular driver meetings focused on safety, operational updates, compliance expectations, and team communication.
• Collaborate with customer service and operations teams to address delivery concerns and ensure timely resolution of customer issues.
• Support initiatives designed to improve service quality, operational efficiency, and overall transportation performance.
• Utilize Transportation Management Systems (TMS) and related technology tools to manage driver operations, track performance, and support operational decision-making.
• Provide training and guidance to drivers on the use of company technology platforms and operational systems.
• Review and approve operational documentation, reports, and driver-related records as required.
• Perform additional duties and responsibilities as assigned to support business operations.

Education & Experience

• High school diploma or GED required. Bachelor's degree in Logistics, Supply Chain Management, Transportation, Business, or a related field preferred; equivalent industry experience may be considered in lieu of a degree.
• Previous experience in transportation operations, fleet management, or logistics required.
• Prior supervisory or leadership experience within transportation, trucking, or logistics operations preferred.
• Working knowledge of Department of Transportation (DOT) regulations and transportation compliance requirements.

Skills & Competencies

• Strong leadership and team management skills with the ability to motivate and guide driver teams.
• Excellent organizational and problem-solving abilities with strong attention to operational detail.
• Ability to work effectively in a fast-paced transportation environment and manage multiple priorities simultaneously.
• Strong analytical mindset with the ability to evaluate operational performance and identify opportunities for improvement.
• Excellent written and verbal communication skills with the ability to collaborate across cross-functional teams and leadership levels.
• Results-oriented approach with a strong commitment to operational performance and service quality.
• Proficiency in Microsoft Office applications including Excel, Word, and PowerPoint.
• Experience working with Transportation Management Systems (TMS) and operational technology platforms preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit for extended periods while performing computer-based work and reviewing operational documentation, as well as stand, walk, and move throughout yard and warehouse environments during driver interactions and operational oversight activities. The role requires manual dexterity to operate standard office equipment and a computer, along with close vision for reviewing reports and transportation systems. The employee may occasionally be required to bend, stoop, or navigate equipment and freight within the yard and warehouse environment as part of daily operational activities.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this role. This role operates across both office and active yard and warehouse environments, where the employee may be exposed to varying temperatures, outdoor weather conditions, moving vehicles and equipment, and noise levels consistent with an active transportation and logistics operation. Adherence to all applicable safety protocols and personal protective equipment (PPE) requirements is expected when working in yard and warehouse areas. The employee works in a fast-paced operational setting and may be required to manage multiple priorities simultaneously, respond to time-sensitive transportation issues, and maintain focus during periods of high activity. Extended hours may occasionally be required to support operational needs, driver scheduling, or service continuity.

For this position, the expected base pay range is $65K - $75K Annuel. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan

details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

Visit dsv.com and follow us on LinkedIn, Instagram and Facebook

#StartHereGoAnywhere #LifeAtDSV