Supervisor, Environmental Services

Job Summary

The Supervisor, Environmental Services oversees daily housekeeping operations to ensure a clean, safe, and sanitary environment within the facility. This role supervises environmental services personnel, monitors cleaning procedures, and ensures compliance with infection control and safety standards. The Supervisor is responsible for staff training, quality assurance inspections, and operational efficiency to maintain high standards of cleanliness and patient satisfaction.

Essential Functions

• Supervises environmental services staff, ensuring proper cleaning techniques, procedures, and safety standards are followed throughout the facility.
• Identifies and implements the most effective and efficient technical procedures required to deliver high-quality cleaning services.
• Conducts quality assurance inspections and follow-ups, documenting results and addressing deficiencies.
• Provides orientation and on-the-job training for new and existing employees, reinforcing best practices in environmental services.
• Monitors inventory levels of cleaning supplies and equipment, ensuring adequate stock and proper usage.
• Ensures compliance with infection control, safety, and regulatory guidelines to maintain a sanitary healthcare environment.
• Collaborates with other departments to address cleaning concerns and ensure alignment with facility cleanliness standards.
• Maintains records of cleaning procedures, staff performance, and quality control metrics for reporting and compliance purposes.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management

• Supervises, trains and oversees departmental staff.

• Schedules employees to ensure effective use of resources. Consults with Manager or Director on staffing issues.

• Assists with and contributes to performance evaluations and goal setting.

• Strategic Planning and Financial Oversight

• Assists in managing departmental budget ensuring cost-effective operations while maintain high quality service.

• Monitors expenditures, ensuring cost-effective delivery of services.

• May contribute to evaluation and implementation of new technologies to enhance operational efficiency.

• May contribute to development of departmental policies, procedures and protocols.

• Quality Assurance and Regulatory Compliance

• Ensures compliance with all relevant regulatory bodies.

• May participate in audits, inspections and accreditation processes as applicable.

• Follows established quality control practices to ensure accuracy, consistency and safety.

• Collaboration and Communication

• Works closely with leadership teams to coordinate and improve service delivery.

• Stays up-to-date with industry advancements, new technologies, and regulatory changes.

• Staff Responsibilities

• May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

• Associate Degree or higher preferred
• 1-2 years of related experience in the profession required
• 1-2 years of previous leadership experience preferred

Knowledge, Skills and Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.