Supervisor, Health and Wellness - Aquatics

Job Overview:

This position is responsible for recruiting, hiring, training, scheduling, and supervising aquatics personnel, including lifeguards, swim instructors, and water-based group fitness instructors. The incumbent develops and evaluates aquatic programming, maintains customer satisfaction, ensures the safety and cleanliness of pool areas, supports pool operations and vendor coordination, prepares annual budget inputs for the aquatics area, and provides Manager on Duty coverage on a rotational basis.

Job Requirements:

Bachelor''s Degree in Health and Fitness or related field. (Required)

Equivalent experience accepted in lieu of degree (Preferred)

1 - 2 years of experience in aquatics operations, lifeguarding, swim instruction, aquatic programming, or water-based fitness instruction. (Required)

Up to 1 year of experience in a supervisor, lead lifeguard, head instructor, shift lead, or coordinator role. (Required)

3 - 4 years of experience in in aquatics leadership, pool operations, swim lesson management, or recreation/fitness center aquatics. (Preferred)

Excellent written, verbal and interpersonal communication skills, computer application skills, Word, PowerPoint, Excel, and scheduling tools.

Programs with children, adults, adolescents, seniors, families, beginners, and special populations.

Basic Life Support (BLS) Required

Lifeguarding Instructor Required

Other Water Safety Instructor, aquatic instruction, certified fitness instructor/personal trainer, or ability to obtain required certifications within 6 months based on program needs. Required

Job Responsibilities:

Works as part of the community center or site''s leadership team, attends and contributes to required meetings, and models professionalism.

Provides Manager on Duty coverage and performs all associated leadership, service recovery, safety, and facility oversight responsibilities.

Develops the annual aquatics program plan, staffing model, and operating budget for assigned areas.

Oversees aquatics staffing including hiring, training, scheduling, evaluation of lifeguards, swim instructors, and water-based group fitness instructors.

Coordinates aquatic vendors, maintenance partners, and TriHealth staff to ensure safe, clean, efficient, and effective pool operations and utilization.

Coordinates and oversees daily pool operations, including pool chemicals, water volumes, chemical inventory, water temperature, shutdown planning, and maintenance communication.

Delivers swim lessons, aquatic classes, lifeguard shifts, or on-deck supervision as appropriate.

Other Related Information:

Direct Report FTEs = 3-9 Must maintain current aquatics certifications as required, model emergency readiness, and ensure safe aquatic operations at all times.

Working Conditions:

Bending - Occasionally

Climbing - Occasionally

Concentrating -

Continuous Learning - Occasionally

Hearing: Conversation - Frequently

Hearing: Other Sounds - Frequently

Interpersonal Communication - Frequently

Kneeling - Occasionally

Lifting

Lifting 50+ Lbs. - Rarely

Lifting

Pulling - Occasionally

Pushing - Occasionally

Reaching - Occasionally

Reading - Occasionally

Sitting - Rarely

Standing - Frequently

Stooping - Rarely

Talking - Frequently

Thinking/Reasoning - Frequently

Use of Hands - Frequently

Color Vision - Frequently

Visual Acuity: Far - Frequently

Visual Acuity: Near - Frequently

Walking - Frequently

Leadership Performance Standards

TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results:

Achievement of Annual Pillar Goals:

1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance

Leadership Competencies:

TriHealth Way of Leading

TriHealth Way of Serving

Transformation Change

Drive for Results

Build Organizational Talent

Leadership Tactics:

Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles.

Regularly Round on Team Members, using questions from the rounding log.

• 25 or fewer team members = monthly
• 26-50 team members = every other month
• 51+ (and optional team members) = quarterly

Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.

Model, coach and validate team members use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD).

Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.