As a Supervisor with Freddy's, you are essential to the overall technical operation and efficiency of the restaurant and a standard bearer of hospitality. You're the key to the successful execution of the HotLine and ColdLine. Customer service is your primary focus along with managing employee operations.
Requirements:
- Ability to stand and walk 10 hours/day
- Ability to continuously reach, bend, lift, carry and stoop
- Ability to freely access all areas of the restaurant
- Ability to move or handle items weighing 0-75lbs
- Ability to work varied hours/days to oversee store operations
- Hazards include, but not limited to cuts, slipping, tripping, falls and burns
Responsibilities:
- Teaches and practices Freddy's standards of quality, timeliness, and service
- Always leads by example, is vocal and prepared
- Organized, develops good time management skills
- Always willing to learn and be receptive to coaching and constructive criticism
- Situational leadership: expect the unexpected
- Most business done out of office on restaurant floor
- Holds a sense of urgency and intensity at all times
- Monitors staff, always coaching and refining
- Consistently loves HOSPITALITY in every instance
- Reduces waste, controls labor, improves efficiency
- Motivation of staff, always team building, generation building
- Cleanliness and maintenance of facility and equipment
- Maintains good vendor relations