Supervisor, Material Services
- Location: Cleveland, OH
- Cleveland Hopkins | CLE
- Salary range: $58,394–$77,508
Keep the right materials and tooling ready for maintenance
As Supervisor, Material Services, you’ll lead the daily Material Services operation supporting Frontier aircraft maintenance in Cleveland.
You’ll direct Material Specialists across inventory, shipping, receiving and tool-control activities while helping ensure aircraft parts, calibrated tooling and maintenance assets are accurately tracked and available when needed.
This role also plays an important part in regulatory compliance, training, warehouse security and the companywide management of calibrated tooling.
Why this role matters
Aircraft maintenance depends on accurate inventory and properly controlled tooling. This role helps ensure maintenance teams have access to the right materials and equipment while protecting inventory accuracy, calibration requirements and regulatory compliance.
Leadership scope
This role directly supervises Material Services Specialists and provides day-to-day direction, training and workload coordination for the team.
What to expect
This is an operational role supporting a 24/7 airport environment and may require working any shift. Work takes place in warehouse, aircraft-hangar and airport-ramp environments near aircraft and includes operation of material-handling equipment and company vehicles on secure airport premises. The role also requires moderate physical activity, including handling objects up to 75 pounds occasionally and up to 20 pounds frequently.
What you’ll lead
Lead daily Material Services operations
- Supervise and direct Material Services Specialists performing warehouse, inventory, shipping and receiving activities.
- Develop schedules and balance workloads to support productivity across the operation.
- Ensure employees are properly trained, qualified and current for assigned responsibilities.
- Develop, implement and monitor training and support team development.
- Maintain warehouse security and safeguard company materials.
Manage tool control and calibration
- Oversee daily tool control and accountability.
- Track calibrated tooling across Frontier-staffed maintenance stations.
- Manage calibration due dates and help anticipate tooling availability issues.
- Coordinate tools sent to approved vendors for calibration and repair.
- Manage quarantined tooling and ensure timely resolution.
- Maintain accurate tooling and calibration records in FMIS and applicable company logs and systems.
Protect inventory accuracy and compliance
- Help ensure compliance with applicable FAA, DOT, OSHA and EPA requirements.
- Maintain a high level of accuracy across warehouse transactions.
- Oversee monthly and quarterly shelf-life audits at maintenance locations where Frontier materials are stored.
- Conduct lost-tool investigations and complete required reporting.
- Ensure lost and found tools are handled according to Frontier policies and procedures.
- Support GMM training and qualification requirements applicable to the department.
Coordinate across maintenance and supply chain
- Work with Planning and Maintenance teams to forecast tooling availability issues.
- Coordinate company-tool movement between Frontier locations and approved vendors.
- Partner with Repair and Warranty on tooling repairs.
- Coordinate approved tooling purchases and external repairs through Supply Chain.
- Communicate operational or compliance concerns to appropriate maintenance and quality leaders.
What you’ll bring
Required
- Bachelor’s degree in Business, Supply Chain or a related field, or three or more years of equivalent experience in a materials or warehouse environment in lieu of the degree.
- At least two years of experience working in a warehouse environment.
- Valid driver’s license and ability to obtain required airport driving credentials.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office, including Word, Excel, Access and Outlook.
- Capacity to learn and use department-specific systems and applications.
- Familiarity with regulatory requirements applicable to Part 121 airline operations.
- Strong problem-solving skills and experience developing corrective actions.
- Experience managing multiple tasks and projects.
- Availability to work any shift in a 24-hour, seven-day-a-week operation.
Preferred
Support for work, life and travel
Frontier offers benefits, programs and travel privileges designed to support eligible employees at work and beyond. Availability may vary by role, employment status, eligibility, location, schedule, applicable policies and current plan details.
Depending on eligibility, benefits and programs may include medical, dental and vision coverage; 401(k) retirement savings options; paid holidays, vacation and sick time; Frontier and participating partner-airline travel privileges; buddy passes; travel-related discounts; and employee support resources, including the HOPE League.
Working at Frontier Airlines
At Frontier, our mission is to Make Every Flight Count. Whether you’re maintaining aircraft, supporting flights, helping customers or working behind the scenes, your work helps support a safe, reliable and value-focused airline operation.
Our work is guided by our core values: customer first, safety always, operational excellence and one team.
About Frontier Airlines
Frontier Airlines is a Denver-based airline serving destinations across the United States and select international markets. Our teams support every part of the travel journey — from aircraft maintenance and flight operations to airport operations, customer support and corporate functions.
We’re focused on delivering meaningful value by making travel more accessible, practical and easy to personalize while supporting a safe, reliable and efficient airline operation.
Workplace Policies
At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Affirmative Action. Frontier is committed to providing equal employment opportunities for all persons regardless of race, color, religion, gender, gender variance, sexual orientation, age, genetic information, marital status, national origin, citizenship status, disability, military, veteran status, and any other basis protected by federal, state, or local laws.
Diversity is an essential part of our success. Our company flourishes because of the unique backgrounds, skills and ideas that our team members contribute every day. We salute and actively recruit veterans. Military experience is valuable and transferable to many of the positions essential to the operations of our airline.
Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.
Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.