Supervisor, Production

ReturnPro is looking for an experienced, energetic, and result-driven Production Supervisor. This role is responsible for managing Teammates in a logistics and assembly environment. This position plans and assigns work, implements policies and procedures, and recommends improvements in production methods, equipment, operating procedures, and working conditions.

Primary Responsibilities/Essential Functions:

This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position.

• Determines quality control standards

• Selecting, ordering, and purchasing materials

• Balances quality, productivity, cost, safety, and morale to achieve positive results in all areas

• Ensures proper training of all Teammates regarding Safety, Quality, and other company procedures and programs

• Executes SOPs and holds team accountable, including progressive discipline when necessary

• Manages Teammates' time and attendance and updates hours appropriately

• Identifies talent, including primary and backups for critical roles

• Holds daily management meetings with the team to discuss daily goals, objectives, and company/department updates

• Promotes a safe work environment; ensures that warehouse personnel have safe, efficient equipment in order to perform distribution functions

• Provides a hands-on approach, including the scheduling of personnel, and overseeing of warehouse daily activities including receiving, stocking, inventory control, order filling, and private truck shipments as well as customer pickup orders, workflow, performance and work standards, accuracy, and productivity

• Charts progress and develop enhancements to drive efficiency

• 2+ years of supervisory experience in logistics, warehousing, or production required.

• Hands-on supervisory experience a must or bachelor's degree in business, logistics, or related field preferred.

• Strong knowledge of time & attendance systems (Paycom experience highly preferred).

• Working knowledge of OSHA regulations and warehouse safety practices.

• Proficient in Microsoft Office and comfortable with data/reporting.

• Proven ability to lead, coach, and engage diverse teams.

• Excellent communication, problem-solving, and conflict resolution skills.

• Strong organizational skills with the ability to manage multiple priorities.

• Ability to act with integrity, professionalism, and confidentiality.

• Demonstrated initiative and adaptability when faced with new challenges.

Physical & Work Environment Requirements

• Frequently required to walk, bend, lift, and reach overhead.
• Ability to repetitively lift, push, and carry 20-35 lbs.
• Ability to work overtime and weekends, as needed.
• Comfortable working in a fast-paced, team-based production environment.

Metrics for Success

• Meeting or exceeding production throughput and accuracy goals.

• Maintaining high teammate engagement and retention.

• Compliance with safety and quality standards.

• Consistent execution of SOPs and effective use of Paycom for workforce management.

• Demonstrated improvements in efficiency and cost savings over time.