Inspire health. Serve with compassion. Be the difference.
Job Summary
Provides day-to-day direction for assigned staff within the Supply Chain Distribution Center. Assures adherence to and compliance with policies, procedures, and process areas related to receiving, picking, restocking, shipping, and inventory transfers. Establishes work priorities for assigned staff and ensures high levels of customer service. Ensures appropriate use of the warehouse management system (WMS).
Essential Functions
- All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
- Provides supervision of Supply Chain operations staff which includes scheduling work, monitoring activities, and providing feedback on performance. Acts on behalf of Manager in their absence as directed.
- Maintains and monitors departments KPIs/metrics. Makes recommendations based upon analysis of information.
- Conducts orientation and in-services education programs for staff. Coordinates computer and procedure-based training for Supply Chain Operations employees. Develops and expands training documentation for the WMS.
- Optimizes use of Supply Chain automation tools that work to eliminate unnecessary work, simplify necessary work, centralize simplified work, and automate centralized work.
- Ensures supply areas are neat and clean, meeting Joint Commission and OSHA standards, and takes necessary actions to maintain compliance.
- Serve as a customer service advocate and ensures staff responds to all customer requests and requirements Interacts and communicates with internal personnel for problem solving and achieving established goals and objectives.
- Performs other duties as assigned.
Supervisory/Management Responsibilities
This is a supervisor job which may have direct supervision of team members which may include hire/termination authority, disciplinary authority, and performance management responsibilities. May have budget input or responsibilities. Job is not considered a member of management staff.
Minimum Requirements
- Education - High school diploma or equivalent. Supply Chain/Business job-related courses.
- Experience - Three (3) years of Supply Chain or distribution center. One (1) year of healthcare materials experience preferred.
Required Certifications, Registrations, Licenses
Knowledge, Skills and Abilities
- Understanding of supply chain requirements in healthcare environments
- Proficiency with warehouse management system and MS Office suite of products.
- Verbal and written communication skills.
- Facilitation skills. Ability to rapidly summarize information and present it to others.
- Demonstrated business acumen.
- Attention to detail.
- Customer satisfaction and service excellence skills.
- Ability to build and maintain working relationships with a variety of internal and external stakeholders.
- Ability to solve complex problems effectively and manage multiple high priority deliverables.
- Ability to establish and articulate strategic priorities and objectives.
- Ability to set challenging objectives and works to improve personal performance.
- Ability to resolve conflicts through diplomatic facilitation, sound negotiation skills and consensus building techniques.
Work Shift
Day (United States of America)
Location
Materials Distribution Center
Facility
Corporate
Department
Supply Chain Distribution Center
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.