Supervisory Clerical

Scope of Work
The newly established DOJ National Fraud Division requires a Supervisory Clerical (CLIN 03-0039) to manage a service center dedicated primarily to scanning hard copy evidence or printing a high volume of pages into organized binders. The Clerical Supervisor will manage a staff with expertise running large scan/print jobs of light to heavy litigation using high powered machines (at least 3 multipurpose machines and 2 desktop scanners).
Seller shall provide personnel ( Seller Personnel ) in accordance with the Subcontract, possessing the skills, education, experience, knowledge, certifications, and training to satisfactorily perform the requirements of this SOW. Seller shall procure and manage all materials, supplies, and services required to perform the tasks specified in this SOW. In accordance with the Subcontract, Seller shall obtain prior written authorization from Buyer before subcontracting any portion of the work here under ( Lower Tier Subcontractors ) that was not disclosed in Seller s proposal to Buyer.
Seller shall provide services and/or Deliverables on Time and Material (T&M / Labor Hour (LH) Rate.
Rates should be based on a 6-month temp-to-perm conversion. If you require a permanent placement, please advise.
Position is categorized as Exempt.
Seller s scope of work includes: one (1) Supervisory Clerical position.
Position Descriptions, Responsibilities and Requirements
One (1) Supervisory Clerical
Description
The newly established DOJ National Fraud Division requires a Clerical Supervisor to manage a service center dedicated primarily to scanning hard copy evidence or printing a high volume of pages into organized binders. The Clerical Supervisor will manage a staff with expertise running large scan/print jobs of light to heavy litigation using high powered machines (at least 3 multipurpose machines and 2 desktop scanners).
Responsibilities
Directs and supervises clerical staff in performing support functions such as photocopying, courier/delivery services, document retrieval, faxing information, etc. Performs quality control and ensures timely delivery of all specified deliverables. Tracks progress of all clerical activities and reports status to appropriate Contractor manager. Arranges routine and emergency service and maintenance of office equipment. Oversee the organization and maintenance of correspondence files. Will supervise the following tasks:
" Operate binding and cutting equipment (i.e. hole press, velo binder, etc.) that may be needed in the service center to bind pages, hole punch, resize paper, etc.
" Perform light maintenance on the equipment in the service center to ensure operations always run smoothly and the equipment is regularly cleaned and serviced.
" Ensure the service center is ready stocked with all necessary items including paper, colored paper, hole punched paper, binders of various sizes, clips, staples, bands, toner, tabs, labels, etc.
" Provide expert-level services in operating scanning and printing machines (Canon or Client).
" Maintain equipment and handle service calls as required.
" Maintain an inventory of all supplies (toner, binders, tabs, paper, etc.)
" Scan as many as 12,000 pages and print as many as 15,000 pages a week.
" Label, bind and assemble exhibits and demonstratives.
" Replace toner in both the dedicated Service Center locations and possibly some floor machines.
Basic Qualifications
" Ability to operate a variety of office equipment, including PCs, printers, photocopiers, scanners, telephone systems, fax machines, numbering and binding equipment, etc.
" Must be able to write and print clearly and have typing/keyboarding skills.
" Requires excellent oral and written communication skills.
" Must take the initiative to ask questions when necessary to complete tasks correctly (e.g. where instructions are not explicit or appear to be contrary to the task objective). Attention to detail is very important.
" Ability to work well in a team environment and ability to read and follow instructions is very important.
" Must be able to prioritize and manage work for several people.
" High school diploma or GED required.
" Requires excellent oral and written communication skills.
" Must be a US Citizen and able to obtain a Public Trust clearance.
Desired Qualifications
" Experience in automated litigation support
" Hands-on experience in a Windows office automation environment such as JCON
" Trial support experience a plus
" Undergraduate degree preferred
" Prior Supervisory experience is a plus
3 Place of Performance
The principal place of performance (hereafter known as Performance Site(s) ) shall be at:
a. Customer s facility in Washington, DC at FRD offices. Primary duty stations will likely include 1331 F Street NW and 145 N Street NE (2CON).
If overtime is needed, overtime shall only be performed with the prior approval of the COR and in accordance with contractor procedures.
3.1. Workdays and Work Hours
Each position is considered full-time, which is 40 hours/week, 8 hours/day. The contractor must work the 8 hours/day, between the hours of 7:30 AM and 6:00 PM, ET; the proposed schedule must receive prior approval and the work schedule is expected to be the same as the supported office personnel. During their core hours shift, all staff must be available via MS Teams and for phone calls; these are the preferred methods of communication. In addition, due to the demands of active litigation, overtime hours will be occasionally necessary for time-sensitive projects. If overtime is needed, overtime shall only be performed with the prior approval of the DOJ COR and Client in accordance with contractor procedures.
4 Period of Performance
The period of performance ( POP ) for this Subcontracts is identified in the table below. Buyer may exercise the options below to extend the period of performance by giving written notice to Seller before the end of the then current period of performance. Seller is not obligated to provide services, and Buyer is not obligated to compensate Seller, for work performed or expenses incurred before or after these dates.
" Table: Period of Performance
Subcontract/SOW Period
POP Start Date
POP End Date
Base Period
Nov 14 (estimated)
May 31, 2027

• Health insurance
• 401(k)