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Supervisory Social Worker
Department of Health and Human Services
Indian Health Service
Whiteriver Service Unit
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Summary
This position is located within the Phoenix Area Indian Health Service, Whiteriver Service Unit, Social Services Department. The incumbent serves as the Director of Social Services and is responsible for the supervision, administration, and overall management of the Social Services Department. Provides leadership for social work personnel, program operations, and staff utilization.
A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
Learn more about this agency
Summary
This position is located within the Phoenix Area Indian Health Service, Whiteriver Service Unit, Social Services Department. The incumbent serves as the Director of Social Services and is responsible for the supervision, administration, and overall management of the Social Services Department. Provides leadership for social work personnel, program operations, and staff utilization.
A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
Learn more about this agency
Overview
Help
Accepting applications
Posted today · Apply by 08/04/26
Due by 11:59 p.m. ET on August 4, 2026
Location
1 vacancy in the following location:
Whiteriver, AZ
No matching locations found.
Work site options
Telework eligible No Remote job No Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Salary $97,108 - $126,243 per year Pay scale & grade
GS 12
Promotion potential None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.
Appointment type Permanent
Occupations and job series
Supervisory status Yes Federal service type This job is in the Competitive Service Represented by a union No
Drug test No Security clearance Other Position sensitivity and risk Moderate Risk (MR)
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number IHS-26-HQ-13004272-ESEP/MP Control number 876694600
This job is open to
Help
Federal employees - Competitive service
Current federal employees whose agencies follow the U.S. Office of Personnel Managements hiring rules and pay scales.
Federal employees - Excepted service
Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Land and base management
Current or former employees of a base management agency.
Veterans
Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference
Military spouses
Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.
Individuals with disabilities
Individuals who are eligible under Schedule A.
Native Americans
Native Americans or Alaskan Natives with a tribal affiliation.
Peace Corps & AmeriCorps Vista
Individuals who have served at least 2 years with the Peace Corps or 1 year with AmeriCorps VISTA.
Clarification from the agency
The IHS is required by law to give absolute preference to qualified applicants who meet the Secretary of the Interiors definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3.
Help
This job is also open in another announcement to:
The public
Native Americans
Videos
Duties
Help
Total Compensation Package - Check out IHSs outstanding total compensation package for this job:
Social Worker Total Compensation | Pay (ihs.gov)
Requirements: (Continued)
Financial Suitability Requirement:
Requirements
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Conditions of employment
Background Investigation Requirement:
Qualifications
To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
Basic Requirements: Individual Occupational Requirements - Social Work Series 0185
In addition, to the Basic Requirements, you must also meet the Minimum Qualifications stated below-
Minimum Qualifications:GS-12:
Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks, examples include: Professional and programmatic oversight for development, implementation, and evaluation of social services activities. Directing and managing programs, with responsibility for program effectiveness, evaluation, improvement, and policy. Providing services for complex cases, utilizing advanced assessment, treatment methods, and offering clinical consultation. Independent decision-making authority, experience leading or guiding staff, including participating in hiring actions, supporting performance management, and addressing employee issues.
And
Selective Placement Factor: Your resume must demonstrate a current, unrestricted license U.S. State license as a Licensed Independent Social Worker (LISW), a Licensed Clinical Social Worker (LCSW), or a Certified Independent Social Worker (CISW).
Supervisory Abilities: This is a supervisory position and candidates, in addition to the professional qualifications listed, must have demonstrated in their work experience or training, that they possess, or have potential to develop, the qualities of successful supervision, as required for this position.
Time In Grade
Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).
You must meet all qualification requirements within 30 days of the closing date of the announcement.
Education
This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.
Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Additional information
Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.
This position is ineligible for the Bargaining Unit.
Recruitment or relocation incentives may be authorized, at least 1 year service agreement will be required.
This position meets the criteria specified in pillar number one of the five pillars of the PHS Commissioned Corps. PHS Commissioned Officers interested in performing the duties of this position within the Commissioned Corps MUST apply online under the merit promotion announcement indicated above in order to receive consideration. For more information on PHS Commissioned Corps, visit the website at: https://www.usphs.gov/.
The Indian Health Service (IHS), National Health Service Corps (NHSC), and the Health Resources and Services Administration (HRSA) have student loan repayment programs for qualifying health disciplines. This is a competitive process separate from the hiring process. Opportunities for LRP are based on agency hiring priorities and availability of funds. For additional information please visit:
For IHS - http://www.ihs.gov/loanrepayment/
For NHSC - https://nhsc.hrsa.gov/loanrepayment/
For HRSA Nurse Corps - https://bhw.hrsa.gov/loansscholarships/nursecorps
You will be evaluated for this position in accordance with the OPM Merit Hiring Plan.
As part of the application process, you will be asked to provide short essay responses (200 words or less each) to the following four questions.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, the first two pages of your resume and supporting documentation will be used to determine whether you meet the job qualifications.
Structured Resume Review: Subject matter experts (SMEs) will review your resume to determine your technical qualifications for this position based on the required competencies. SMEs will review ONLY the first two (2) pages of your resume. SMEs will not review additional information beyond your resume (e.g., cover letter, links embedded in your resume).
Once the announcement closes, we will conduct a review of your application package to verify your eligibility and qualifications. If you are found qualified, your application will move forward to additional phases of the review process.
To ensure a fair and consistent hiring process, IHS uses a multi-hurdle assessment process. Each "hurdle" must be passed before moving to the next step. This helps us evaluate applicants based on job-related qualifications, competencies, and experience.
Below is what applicants can expect:
____
HR reviews your resume to confirm you meet the eligibility and minimum qualifications for the position (education and/or licensure (if applicable), listed above).
Note: the first two pages of your resume and supporting documentation will be used to determine whether you meet the minimum qualifications.
If you meet eligibility and minimum qualifications, you move to the next hurdle.
A panel of subject matter experts (SME) will review your resume to determine whether you clearly show the required specialized experience listed below.
Note: SMEs will review ONLY the first two (2) pages of your resume. SMEs will not review additional information beyond your resume (e.g., cover letter, links embedded in your resume).
This assessment is Pass/Fail.
Applicants who demonstrate the required experience will advance.
Professional and programmatic oversight for development, implementation, and evaluation of social services activities. Directing and managing programs, with responsibility for program effectiveness, evaluation, improvement, and policy. Providing services for complex cases, utilizing advanced assessment, treatment methods, and offering clinical consultation. Independent decision-making authority, experience leading or guiding staff, including participating in hiring actions, supporting performance management, and addressing employee issues.
Demonstration of these specialized experience statements ascertain your competency in the following:
Click here to view vacancy questions: https://apply.usastaffing.gov/ViewQuestionnaire/13004272.
All documents above MUST be received by 11:59 pm (Eastern Standard Time) of the closing date of, 08/04/2026, to be considered.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
Resume: You are highly encouraged to visit the USAJOBS Help Center before submitting a resume. USAJOBS Help Center - Update your resume now so it meets new resume requirements
Required as applicable for the purposes of specific eligibility and appointment claim(s), and position requirements:
You must meet the requirements of the job by 11:59 pm (Eastern Standard Time) of the closing date: 08/04/2026
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
To apply for this position, you must provide a complete Application Package. See required documents below.
For additional questions please see our Frequently Asked Questions (FAQs) found here: https://www.ihs.gov/jobs/faq/.
The IHS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodation will be on a case-by-case basis.
Agency contact information
Berlinda Massey
Phone (928) 338-4911 X3559 Email berlinda.massey@ihs.gov Address White River Service Unit
PO Box 860
White River, AZ 85941
US
Next steps
Stay Updated with Text Alerts
You can choose to receive text message notifications about your application status. To enable this feature:
Text message updates are optional and provided in addition to email notifications. Standard messaging rates may apply.
You can track the progress of your application package via your USAJOBS account. You will receive an acknowledgement from USAJOBS that your submission was successful once we have received your on-line eligibility questionnaire, resume, and any supporting documentation. You will be notified of the status of your application via your USAJOBS Account after we conduct a qualification review of your complete application package. You will be contacted if further evaluation or interviews are required. Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background check, and/or verification of your education. If you are selected, you will be contacted personally by the human resources office posting this announcement.
If all required documentation is not submitted with your application you will lose consideration. It is the applicants responsibility to verify that information and documents entered, uploaded, or faxed are received, legible and accurate. HR will not modify answers submitted by an applicant.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
Resume: You are highly encouraged to visit the USAJOBS Help Center before submitting a resume. USAJOBS Help Center - Update your resume now so it meets new resume requirements
Required as applicable for the purposes of specific eligibility and appointment claim(s), and position requirements:
You must meet the requirements of the job by 11:59 pm (Eastern Standard Time) of the closing date: 08/04/2026
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
To apply for this position, you must provide a complete Application Package. See required documents below.
For additional questions please see our Frequently Asked Questions (FAQs) found here: https://www.ihs.gov/jobs/faq/.
The IHS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodation will be on a case-by-case basis.
Expand Hide how to apply
Agency contact information
Berlinda Massey
Phone (928) 338-4911 X3559 Email berlinda.massey@ihs.gov Address White River Service Unit
PO Box 860
White River, AZ 85941
US
Next steps
Stay Updated with Text Alerts
You can choose to receive text message notifications about your application status. To enable this feature:
Text message updates are optional and provided in addition to email notifications. Standard messaging rates may apply.
You can track the progress of your application package via your USAJOBS account. You will receive an acknowledgement from USAJOBS that your submission was successful once we have received your on-line eligibility questionnaire, resume, and any supporting documentation. You will be notified of the status of your application via your USAJOBS Account after we conduct a qualification review of your complete application package. You will be contacted if further evaluation or interviews are required. Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background check, and/or verification of your education. If you are selected, you will be contacted personally by the human resources office posting this announcement.
If all required documentation is not submitted with your application you will lose consideration. It is the applicants responsibility to verify that information and documents entered, uploaded, or faxed are received, legible and accurate. HR will not modify answers submitted by an applicant.
Expand Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Indian Health Service
Become a part of an innovative, dynamic, nationwide organization of dedicated health care providers working to meet the individual health care needs of American Indians and Alaska Natives. Indian Health Service (IHS) employees are considerate in our care, creative in our approach, enthusiastic about our work and compassionate with our patients. Our lifestyle is adventurous, community oriented and focused on service and problem solving as part of a professional interdisciplinary team. Join us in improving the health outcomes of over 2 million American Indians and Alaska Natives.
Agency contact information
Berlinda Massey
Phone (928) 338-4911 X3559 Email berlinda.massey@ihs.gov Address White River Service Unit
PO Box 860
White River, AZ 85941
US
Visit our careers page
Learn more about what its like to work at Indian Health Service, what the agency does, and about the types of careers this agency offers.
Summary
This position is located within the Phoenix Area Indian Health Service, Whiteriver Service Unit, Social Services Department. The incumbent serves as the Director of Social Services and is responsible for the supervision, administration, and overall management of the Social Services Department. Provides leadership for social work personnel, program operations, and staff utilization.
A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
Learn more about this agency
Overview
Help
Accepting applications
Posted today · Apply by 08/04/26
Due by 11:59 p.m. ET on August 4, 2026
Location
1 vacancy in the following location:
Whiteriver, AZ
No matching locations found.
Work site options
Telework eligible No Remote job No Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Salary $97,108 - $126,243 per year Pay scale & grade
GS 12
Promotion potential None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.
Appointment type Permanent
Occupations and job series
Supervisory status Yes Federal service type This job is in the Competitive Service Represented by a union No
Drug test No Security clearance Other Position sensitivity and risk Moderate Risk (MR)
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number IHS-26-HQ-13004272-ESEP/MP Control number 876694600
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