Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us.
Job Summary
Support preparation (analysis and accompanying slide decks) for quarterly supplier management review with program & client leadership
Support supplier scorecard meetings and prepare supporting materials (performance analysis, messaging, meeting scheduling, & compilation scorecard PDFs)
Review requisition distribution (review of opportunities sent, cadenced review of distribution lists, explore further optimization, & alignment to program goals)
Support supplier scorecard access and rollout to MSP customers
Support internal & client supplier summits
Support vetting & onboarding of new suppliers
Support compliance audits and discussions with suppliers
Track and follow-up on action items from supplier meetings
Track and support new supplier performance reporting requests
Maintain the Pinnacle Supplier Portal for diversity statuses and points-of-contact and ensure client VMS environments are aligned
Collect information from internal & external stakeholders to gather a full understanding of problems at hand, draw conclusions, and make recommendations to remediate the situation
Ability to understand the situation and audience at hand to communicate effectively
Provide outstanding customer service and responsiveness to suppliers, internal stakeholders, and clients
REQUIRED SKILLS & QUALIFICATIONS
Bachelor’s degree with a major in a business discipline (Business Analytics is preferred) 0-2 years of relevant work experience Previous customer service experience Intermediate to advanced Excel & PowerPoint skills Demonstrated curiosity to analyze data & identify opportunities/trends Understanding of relational databases and experience creating basic reports & dashboards in Tableau (or equivalent) are a plus Previous staffing industry experience is a plus
Qualifications
Numbers & Facts
Location
Pennsylvania
Skills
Analysis Skillsunmatched
Business Analysisunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Data Analysisunmatched
Financial Servicesunmatched
Leadershipunmatched
Maintain Complianceunmatched
Materials Analysisunmatched
Microsoft Excelunmatched
Microsoft PowerPointunmatched
Onboardingunmatched
Performance Analysisunmatched
Regulatory Complianceunmatched
Relational Databases (RDBMS)unmatched
Reporting Dashboardsunmatched
Reporting Skillsunmatched
Scorecardingunmatched
Strategic Analysisunmatched
Tableauunmatched
Time Managementunmatched
Trend Analysisunmatched
VMS Operating Systemunmatched
Vendor/Supplier Diversityunmatched
Vendor/Supplier Evaluationunmatched
Vendor/Supplier Managementunmatched
Vendor/Supplier Planningunmatched
Vendor/Supplier Selectionunmatched
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