Reporting to the Sr. Manager of Supply Partnerships & Operations, you'll support the Supply Partnerships team in managing and growing relationships across SSPs, mobile web publishers, and DOOH media owners. This role focuses on performance monitoring, platform testing, and troubleshooting, making you the team's first line of insight into how our supply is performing.
Key Responsibilities
Own day-to-day performance tracking across SSPs and PMP deals, flagging underperformance early and leading initial root-cause analysis
Support PMP audits by identifying stale or underperforming deals and pulling the data needed for renegotiation
Coordinate custom PMP setup with media owner partners, translating campaign needs and targets into deal specifications
Coordinate regular partner business reviews: pull stats, prepare decks as needed, and track follow-ups to completion
Serve as the first point of contact for partner questions and issues, escalating to senior team members as needed
Support site list reviews, inventory quality checks, and platform access management
Maintain internal dashboards tracking partner and deal performance, and ensure data accuracy
Partner with PAS, Managed Service, DIG, Tech, and other Big Happy teams to resolve issues and align on priorities
Support and document structured tests of SSP platforms against benchmark partners
Skills, Knowledge and Expertise
1-3 years in ad tech or programmatic (SSP, DSP, publisher, or agency side)
Working knowledge of PMPs, deal IDs, and supply path concepts
Strong Excel and data analysis skills, with a keen eye for data accuracy
Clear, professional communication with external partners
Highly organized, able to manage multiple partners and follow-ups at once
Nice to have:
Exposure to SQL or BI tools (Looker, Quicksight, etc.)
Experience with DOOH and/or mobile web supply
Benefits
Full-time position with a competitive base salary
Access to benefits, including Healthcare, Dental, and Vision
Unlimited PTO - take what you need
HSA/FSA match program
Participation in Big Happy’s stock program
Paid Parental Leave
Half Day Fridays (except Q4)
Team Happy camaraderie—celebrating wins, learning from challenges, and fostering continuous career growth
A workplace culture where you can be yourself, contribute meaningfully, and be valued for your impact
Compensation: $75,000-$92,000 total compensation, inclusive of base pay and bonuses. Compensation range will be determined by each candidate's location and expertise.
Location: This opportunity is Remote in the United States, except for candidates within commuting distance of our NYC or Chicago offices, where this opportunity is hybrid with 3 days in office.
Numbers & Facts
Location
New York, New York (Remote)
Salary
$75,000–$92,000 Per Year
Skills
Alliance/Partner Managementunmatched
Analysis Skillsunmatched
Benchmarkingunmatched
Business Intelligence Softwareunmatched
Campaignsunmatched
Communication Skillsunmatched
Data Analysisunmatched
Data Qualityunmatched
Flexible Spending Accountsunmatched
Healthcareunmatched
Lookerunmatched
Microsoft Excelunmatched
Organizational Skillsunmatched
Performance Analysisunmatched
Problem Solving Skillsunmatched
Project Management Professional (PMP)unmatched
Reporting Dashboardsunmatched
Root Cause Analysisunmatched
SQL (Structured Query Language)unmatched
Support Documentationunmatched
Testingunmatched
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