Support and Service Coordinator - CLTS

At WCS, we believe that everyone deserves the opportunity to thrive, regardless of their past. We stand at the intersection of justice, compassion, and opportunity, walking alongside individuals who face barriers like mental health challenges, substance use, criminal justice involvement, and systemic inequities. We're not just offering jobswere building life-changing relationships that empower individuals to reclaim their futures. Why WCS? Youll be part of a mission-driven team changing lives across Milwaukee and beyond.Youll receive training, mentorship, and growth opportunities to help you thrive in your role and your career.Youll witness the power of transformationand know that you helped make it happen. Make a Meaningful Difference in the Lives of Children and Families Are you passionate about supporting children and youth with disabilities and helping families navigate complex systems and resources? The Support and Service Coordinator (SSC) role offers an opportunity to build meaningful relationships with youth and families while helping them access the services, supports, and resources they need to thrive in their homes and communities. As a Support and Service Coordinator (SSC), you will serve as a trusted partner and advocate for children, youth, and their families enrolled in Wisconsins Childrens Long-Term Support (CLTS) Waiver Program. Youll help families identify their strengths, goals, and needs, connect them with resources, and coordinate individualized services that promote independence, inclusion, safety, and quality of life. This is a relationship-driven role for someone who iscompassionate, organized, resourceful, culturally responsive, and comfortable advocating for others. What Youll Do Build Relationships & Support Families Develop trusting, professional relationships with children, youth, families, and their support networks.Provide family-centered, trauma-informed, strength-based, and culturally responsivesupport.Maintain regular contact with families and youth through phone, virtual, community, and face-to-face interactions.Meet with youth and families in their homes and communities to better understand their needs, strengths, and goals.Support families in making informed decisions and exercising self-determination. Coordinate Services & Create Opportunities Coordinate services and supports that address the developmental, emotional, physical, and functional needs of children and youth.Develop and implement individualized, family-centered service plans based on each youths unique needs and desired outcomes.Connect families with formal and informal supports, community resources, providers, schools, and other agencies.Promote meaningful inclusion and participation in the community and the youths home environment.Coordinate benefits and services to help ensure families receive appropriate, high-quality supports regardless of funding source.Authorize eligible supports and services available through the CLTS Program.Provide transition support when youth enroll in or transition out of the CLTS Program. Advocate & Problem-Solve Advocate alongside youth and families to help them access services, resources, and opportunities.Empower families with information and tools so they can independently navigate systems and access supports.Identify children and youth who may be vulnerable or at higher risk and provide enhanced care coordination when needed.Collaborate with schools, providers, county programs, community organizations, and other agencies to address complex needs.Respond professionally and effectively to crises and critical incidents. Promote Health, Safety & Well-Being Assess and periodically reassess the child or youths health, safety, and functional needs.Help identify and address barriers that may affect a youths ability to remain safe, healthy, and included in their community.Fulfill mandated reporter responsibilities, including reporting concerns regarding a child or youths mental health, safety, or well-being as required by Wisconsin law and program requirements. Stay Organized & Accountable Maintain accurate, timely, and comprehensive documentation in accordance with CLTS and agency requirements.Complete required paperwork in a strength-based and youth- and family-centered manner. Maintain program functional and financial eligibility requirements.Complete required CLTS, functional screening, mandated reporter, and other applicable training.Follow CLTS policies, procedures, and professional standards.