Support Coordinator

Support Coordinator needs 1-2 years experience in customer-facing role through either customer or service or sales role

Support Coordinator requires:

* 1-2 years experience in customer-facing role through either customer or service or sales role

* Ability to multi-task and manage multiple conflicting priorities

* Ability to maintain composure through stressful situations

* Proficient in Microsoft applications

* Excellent written and oral communication skills required.

Support Coordinator duties:

* Support projects such as product allocation management, analytical reporting of initiatives regarding strategic white glove accounts, enhanced visibility to shipment status, and logistic updates for franchise equipment units in transit

* Provide superior customer service to both internal and external customers, with a special focus on high-vulnerability accounts

* Strategically align with the team to enhance the customer experience, with dedicated attention to high-vulnerability accounts

* Create and monitor strategic reporting to support the sales organization