Support Planner

Support Planner

Salary

$51,000.00 - $59,000.00 Annually

Location

Largo, MD

Job Type

LTGF FT With BN

Remote Employment

Flexible/Hybrid

Job Number

11018

Department

Department of Family Services

Division

Aging and Disabilities Services

Opening Date

10/30/2026

Closing Date

11/4/2026 11:59 PM Eastern

FLSA

Exempt

Bargaining Unit

50069040

Max Number of Applicants

100

• Description
• Benefits
• Questions

Nature and Variety of Work

Come join our team

Prince George's County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the Countys residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince Georges County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

Applicant Limit Notice: Please be advised that applications for this position will be capped at a maximum of 100 submissions. Once this threshold has been reached, the posting will close, and no further applications will be accepted. We encourage interested candidates to apply promptly to ensure consideration.

This position is limited term grant funded (LTGF). Positions designated as limited-term grant-funded are temporary in nature and the employment period is contingent upon the grants continued funding availability.

This position does offer limited benefits.

The Prince George's County Department of Family Services is currently seeking qualified applicants to fill various Support Planner (Community Developer 1G), grade G18, in the Aging and Disabilities Division.

About the Position

This is entry level professional work responsible for advocating, counseling, assessing, developing, and providing community liaison/social service assistance to individuals interested in the Medicaid Home and Community Based Services Programs (Community Options, Community First choice, Community Personal Assistance Services, Money Follows the Person) and long-term care options. The incumbent may be required to work occasionally on some evenings or weekends. Work is performed and evaluated under close supervision of the Program Manager.

About the Agency

The Department of Family Services improves the quality of life and overall well-being of the communities by providing information, assistance and referrals, as well as promoting and developing high quality, innovative programs that educate, empower, respect choice and preserve dignity. The department is responsible for providing assistance to some of the County's most vulnerable citizens - children, families, victims of domestic violence, people with intellectual and developmental disabilities, veterans, and seniors. The department is comprised of three divisions that serve the aging and disabled, victims of domestic violence, as well as children, youth and families in need of support and resources.

Examples of Work

• Provides professional social/work/case management services to individuals seeking enrollment in one of the Medicaid Home and Community Based Programs (Community Options, Community First Choice, Community Personal Assistance Services, Money Follows the Person)
• Support Planners will provide program education on the Medicaid programs eligibility, and application/enrollment process.
• Provides options counseling to nursing home residents and their guardians/family members interested in learning about services and support in the community specifically related to Medicaid programs.
• Provides ongoing case management services to include evaluation of the individuals' need/medical assessment, assistance with development of care plans utilizing a person-centered approach.
• Conducts quarterly visits to monitor and ensure that the services are being provided in accordance with the plan of service, program policies and procedures.
• Makes appropriate referrals for community resources based on client need, identifying Waiver and non-Waiver services.
• Provides assistance to nursing home residents interested in transitioning to a community setting.
• Assists with identifying affordable housing options and addressing housing related barriers.
• Establishes and maintains participants information and case records in the Program database and ensure that all information is current and updated.
• Prepares case notes and other reports are required.
• Collaborates with local Health Department, Dept of Social Services, Maryland Dept of Health and other community organizations concerning the operation of the Program and its participants.
• Takes initiative, uses sound judgement, exercises independent decision-making, and provides excellent customer service.

Qualifications

Minimum Qualifications

Candidates must meet all minimum qualifications listed below to be eligible for additional consideration:

• Bachelors Degree from an accredited college or university in Business or Public Administration, Social Service, Sociology, Psychology, or a closely related field.
• Responsible work experience which includes coordination of group activities, preferably including work with aging and disabled individuals.
• Must possess and maintain a valid Class C drivers license.

An equivalent combination of education, experience and training which provides the required knowledge, skills and abilities may be considered.

Preferred Qualifications

• 4-year degree or higher to include at least 2 years of case management experience working with older adults and/or individuals with differing abilities, knowledge of Medicaid and Medicaid related services and/or Disabilities related services.

EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.

Additional Information

Salary Range Transparency: The salary range listed in this announcement reflects the anticipated offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity.

Tentative Interview Dates: December 2, 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details.

Job Location: 9187 Central Ave, Capitol Heights, MD 20743

Conditions of Employment: Upon selection, the candidate must:

• Be willing to work occasionally on some evenings and weekends.
• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.
• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.
• Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

ONLY ONLINE APPLICATIONS WILL BE ACCEPTED

Eligibility to Work: Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.

INTERNAL APPLICANTS: If you are a current Prince Georges County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.

Prince Georges County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace

General Plan Information:

The Prince George's County benefits plan year is from January 1 to December 31.

A spouse (to include a same sex spouse) can be added to the health benefit plans. A marriage certificate and social security number is required to add a spouse.

Children under the age of 26 are eligible for coverage under the health benefit plans. This includes stepchildren and children of the same-sex spouse. A birth certificate(s) and social security number(s) is required to add a child(ren). If you are only adding the stepchildren or child(ren) of a same-sex spouse, you will need to submit a marriage certificate. You will also need to submit the birth certificate of the child(ren) and your spouse must be listed as a parent.

The premiums for health benefits are deducted on a pre-tax basis with the exception of Long-Term Disability, Extra Life Insurance and Voluntary Benefits (Short-Term Disability, Whole Life Insurance, Critical Illness, Accident Insurance, Cancer Indemnity, Hospital Indemnity Protection, Accident Indemnity Plan, Supplemental Dental and Group Legal Services).

New employees must enroll in the County's health benefit plans within thirty (30) days of the hire date.

The effective date of the health benefits coverage is the beginning of the month following a waiting period of forty-five (45) days from the date of hire.

After enrolling in the County's benefit plans, employees may only make changes to the plans either during the open enrollment period, which occurs annually (usually each October), and/or during the year, due to a family status change (i.e., marriage, births, divorce and adoption).

Employee Benefits

Prince George's County is proud to offer employees an attractive and comprehensive benefits program, including the following:

• Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 + hours, per week)
• Group Term Life Insurance
• Long & Short-Term Disability
• Flexible Spending Accounts
• Dependent Care Assistance Program
• Health Care Flexible Spending Account

Paid Leave (Annual, Personal, & Sick) 13 Paid Holidays Retirement Benefits

• Defined Benefit Pension Plan

• Employer Contribution Rate-11.71%

• Supplemental Pension Plan

• Employee Contribution Rate (Pre-Tax)-3.48%

• 457(b)

• 403(b)

Employee Discounts Employee Assistance Program Voluntary Benefits

• Critical Illness
• Whole Life Insurance
• Accident Insurance
• Legal Services

For additional details, please visit: https://www.princegeorgescountymd.gov/departments-offices/human-resources-management/employees/benefits

01

IMPORTANT - PLEASE READ AND ACKNOWLEDGE: I acknowledge and understand that my responses to the supplemental questions must align with the information provided under the Work Experience and Education sections of my application. My responses to the questions below and the information provided under Work Experience and Education will determine if I meet all minimum qualifications for the position. I understand that attaching a resume does not fulfill the requirement to complete the application and answer all questions. While I am highly encouraged to attach a resume, I understand that only information provided in my application will be used to evaluate my experience and education for this opportunity.

• Yes
• No

02

Which best describes your highest level of education completed? Please do not include education that is in process.

• Some high school, but did not graduate
• High School Diploma or G.E.D
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate/PHD/JD
• Other

03

If you selected "Other" for the previous question on education, please identify/input your highest level of education.

04

Identify your major/field of study

• Business or Public Administration
• Social Service
• Sociology
• Psychology
• Closely Related Field
• Non-related Field
• None

05

If you selected "Non-related Field of study, please identify the field of study or major you received your degree in. All education information must be shown in the "Education" section of this application.

06

How many years of work experience which includes coordination of group activities, preferably including work with aging and disabled individuals?

• No Experience
• Less than 6 Months
• 6 Months
• 1 Year
• 2 Years
• 3 Years
• 4 Years
• 5+ Years

07

Please describe your experience to the above question and list dates and places of employment where experience was obtained. Answers such as "See Resume" will not be accepted. Please do not copy your entire resume here. Only provide information that relates to the question. All experience must be shown in the "Work Experience" section of this application. Otherwise, please put N/A indicating you do not have this experience.

08

Do you have relevant work experience in social work, mental health, human services, or psychology field?

• Yes
• No

09

Do you possess professional level work experience in any of the following areas? Check all that apply.

• Medicaid
• Medicaid Related Services
• Disabilities Related Services
• Case management
• Program Coordination
• Community Outreach
• Assessing and developing community resources for older adults and/or individuals with differing abilities
• None

10

If you selected answers in the previous question, describe in detail your experience to include when and where. All experience must be shown in the "Work Experience" section of this application. A response of "See Resume" will not be accepted or reviewed. If No respond with N/A.

11

Do you have a valid drivers license?

• Yes
• No

12

Are you willing and able to participate as an essential employee? Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

• Yes
• No

Required Question

Employer Prince Georges County Government

Address 1400 McCormick Drive, Suite 159

Largo, Maryland, 20774

Phone 301-883-6330

301-883-6330

Website http://www.princegeorgescountymd.gov/