Support Services Administration Assistant - Health District Clinic Services Admin - 3

SUMMARY

Performs a variety of clerical and other support services for an assigned division of the Brazos County Health District.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Depending on division to which assigned, performs a combination of the following duties:

Collects and enters client information into the computer, reads, validates, and prints client records, provides necessary information to clients, collects appropriate fees, and issues receipts for immunizations, shot records, STI, blood work or other medical services.

Collects fees, issues receipts and invoices if necessary for septic system licenses, food handlers cards, re-inspections, site evaluations, sanitation and foster home inspections, food establishments and concessions.

Greet the public, answers the telephone and takes messages, directs callers/visitors to the appropriate services needed or requested; forwards electronic faxes and distributes printed faxes to appropriate divisions.

Assists nurses with immunization, tuberculosis, sexually transmitted diseases, and adult health clinics.

Assembles charts for daily appointments, prepares information sheets, makes appropriate copies for the different programs, completes Medicaid billing forms, notifies nurses of client visits, schedules follow-up appointments as necessary, enters records into database, and scans files into Laserfiche.

Generates service reminders or notification of delinquent appointments for clients.

Performs routine administrative and clerical work, including e-mail correspondence, managing faxes and patient reocords, preparing reports as required and taking mail to the assigned drop off area

May assist with clinics within and/or outside of city limits; and

May require acting as translator for county personnel.

Complies with policies and procedures delineated in the current "Employee Handbook and Personnel Policies of Brazos County, Texas" and district supplements.

SUPERVISORY RESPONSIBILITIES

This is a non-supervisory position.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or equivalent plus one year of clerical experience, or the equivalent combination of education and experience which provides the required knowledge, skills, and abilities.

KNOWLEDGE OF

Basic math, personnel policies and procedures, standard office practices, and knowledge of the immunization schedule a plus. Computer skills in word, excel, PowerPoint, outlook, and data processing are required.

SKILL/ABILITY TO

Establish and maintain effective working relationships with county employees, representatives of governmental agencies, and the general public; communicate effectively, both orally and in writing; operate standard word processing and spreadsheet software; read and interpret standard policies and procedures; read and interpret medical records; operate standard office equipment; and deal with the public effectively; and may be required to speak and write Spanish.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Texas Driver's License

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee frequently is required to stand and walk. The employee must occasionally lift and/or move objects weighing up to 20 pounds, such as files, stacks of records, or other similar objects. Specific vision abilities required by this job include close vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Employee must frequently perform multiple tasks simultaneously; work closely with others as part of a team, and work under time pressures. This job requires some travel and fieldwork.

Brazos County is a county located in the U.S. state of Texas. The population as of the 2020 US Census was 233,849. The county seat is Bryan. Along with Brazoria County, the county is named for the Brazos River, which forms its western border.