Support Services Coordinator - Anatomic Pathology Records

The Department of Pathology is seeking a Support Services Coordinator to provide administrative and functional supervision of assigned staff and oversees daily operations within Anatomic Pathology support services. Collaborates with internal and external stakeholders to ensure the efficient receipt, processing, maintenance, retrieval, and distribution of laboratory information and materials. Provides operational oversight and support for assigned functions and services and works collaboratively with departmental leadership to ensure effective workflow, service delivery, and resource utilization. Monitors staff performance and promotes compliance with quality, regulatory, and customer service standards. This position is 100% time, Monday - Friday, 0800-1630.

Duties to include:

• Performs supervisory responsibilities including employee selection, scheduling, performance management, and other human resource functions as assigned.
• Supports employee training and development and assists in the implementation of new or revised work methods and procedures.
• Promotes customer service excellence and maintains effective working relationships with internal and external stakeholders. Responds to customer service concerns and facilitates resolution as appropriate.
• Assists with operational improvement initiatives to enhance quality, efficiency, safety, and service delivery.
• Utilizes laboratory and health system information systems to support operations, resolve issues, and implement process improvements.

For a full job description, please send an e-mail to the contact listed below.

The Department of Pathology is part of UI Health Care, a comprehensive health sciences center that serves Iowa and the region, as well as patients referred from the United States and overseas. The Clinical Laboratories are well recognized for providing outstanding and comprehensive care to the patients we serve. The breadth and depth of services provided are amongst the best in the country. The educational programs that the department participates in includes medical students, clinical laboratory scientists as well as biomedical scientists. To learn more: https://pathology.medicine.uiowa.edu/about-us

Required Qualifications:

• A Bachelor's degree or an equivalent combination of related education and experience is required.
• 1 or more years of experience in providing direct patient care or patient care support services is required.
• Excellent written and verbal communication skills are required.

Desirable Qualifications:

• 1 or more years of recent (within the last two years) experience directly supervising staff is desired.
• Prior experience working as a supervisor in a health care setting is highly desired.
• Experience in asset tracking and/or inventory management is desired.

Position and Application details:

In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:

• Resume
• Cover Letter

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact PathologyHR@healthcare.uiowa.edu.

Applicant Resource Center -

Need help submitting an application or accepting an offer? Support is available!

Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital.

Hours:

Monday 10:00 a.m. - 4:00 p.m.

Tuesday 10:00 a.m. - 4:00 p.m.

Wednesday 10:00 a.m. - 4:00 p.m.

Thursday 10:00 a.m. - 4:00 p.m.

Friday 10:00 a.m. - 4:00 p.m.

Or by appointment

Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule an appointment or just stop by.

Visit the website for more information: Application Resource Center | University of Iowa Health Care

Additional Information

• Classification Title: Support Services Coordinator
• Appointment Type: Professional and Scientific
• Schedule: Full-time
• Work Modality Options: On Campus

Compensation

• Pay Level: 4A
• Starting Salary Minimum: 47,380
• Starting Salary Maximum: to Commensurate

Contact Information

• Organization: Healthcare
• Contact Name: Brenda Carey
• Contact Email: brenda-carey@uiowa.edu