Support Specialist

Campus

OSU-Center for Health Sciences

Contact Name & Email

Jamie Childers, Jamie.Childers@okstate.edu

Work Schedule

Typically, Monday - Friday 8 hour shifts

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$18.50 - $20.82 Hourly

Priority Application Date

While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by to ensure full consideration.

About this Position

Under the direction of the I.T. Helpdesk/Desktop manager, the Desktop Support Specialist provides efficient and flexible desktop support services with a strong customer service commitment. The Desktop Support Specialist will provide second level of support to issues reported as well as desktop administration of computer systems and related peripherals, classroom technology support, and will provide Help Desk customer support. Will be working in a clinical and academic environments.

Required Qualifications

• High School/GED (degree must be conferred on or before agreed upon start date)

Preferred Qualifications

• Vocational/Technical

• At least two years computer support experience.

Skills, Proficiencies, and/or Knowledge:

• At least two years computer support experience or 3 years computer support combined with education
• Microsoft Windows 10 and 7
• Microsoft Office Suite 2013+
• Mac OS, IOS and android devices
• Desktop computer hardware
• Network printer operations

Working Conditions

• Work is performed indoors in office, classroom & clinical settings.
• If assisting the Wiring Specialist, work could be up in the ceiling requiring the use of a ladder.
• Lifting and carrying equipment up to 50 lbs.
• Able to perform work in very tight places
• Able to climb ladders and work overhead